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Customer Manager

Customer Manager

AcostaNew York, NY, US
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Acosta Sales Manager

Responsible for the management of the assigned principals' business within designated customer accounts. Primary responsibility includes increasing sales and market share of the brands represented, while earning a profit for our manufacturers and Acosta.

Responsibilities include :

  • Deliver principals' objectives to include volume and sales fundamentals goals at the assigned customers at the lowest cost.
  • Develop a Customer Business Plan that will deliver the principals' business priorities.
  • Call on all decision-makers at the customer to sell business plans, programs, and concepts that improve long-term business results.
  • Achieve results at the lowest possible selling cost while maximizing company revenue.
  • Achieve competitively superior in-store presence in the assigned stores.
  • Operate within the designated budget.
  • Pro-actively communicate with key principals.
  • Collaborate with Retail Sales Managers on all major retail initiatives.
  • Effectively use knowledge of customer, market, and principal to accomplish objectives.
  • Provide timely information of selling priorities to Retail Sales Managers, supervisor, and shared resources.
  • Pro-actively share information and customer / principal information with other team members to build organization capacity.
  • Utilize computer systems and technology to achieve the objectives of the Customer Business Plan.
  • Provide feedback to the Team Leader and / or General Manager on how to build organizational capacity and improve our business.
  • Meeting the physical requirements listed below.
  • Other duties as assigned.

Qualifications include :

  • Bachelor's degree or equivalent work experience in industry name required.
  • Minimum of six months of relevant experience in retail (CPG industry), marketing, space management, and / or resets.
  • Sales administration or finance experience preferred.
  • Expertise in Microsoft software : PowerPoint, Excel, Word, and Outlook, as well as a thorough knowledge of web-based applications.
  • Must have excellent presentation skills.
  • Must be able to handle multiple projects simultaneously.
  • Physical Requirements : Seeing, Color Perception, Lifting (50 lbs.), Ability to Travel, Listening, Pushing / Pulling, Carrying (20 lbs).
  • About Us : Acosta is a part of Acosta Group a collective of the industry's most trusted retail, marketing, and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it's not just about what we do it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners, and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

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    Customer Manager • New York, NY, US

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