Job Summary
Responsible for the analysis, planning, and coordination of technology activities for guest services systems. The candidate performs independent research to proactively identify and analyze future opportunities and emerging solutions to drive improvement.
Location & Compensation
Location : Bethesda, Maryland
Job type : Contract
Work hours : 8am to 5pm
Salary : $60 - 80 per hour
Education : Bachelor’s
Responsibilities
- Define and socialize product requirements - document use cases, workflows, and wireframes to support development
- Coordinate testing and acceptance of system changes between vendors and MI business partners
- Coordinate with support teams for problem resolution
- Evaluate product improvements and new technical solutions to align with business objectives
Qualifications
7+ years’ experience in information technology application design or development projectsDemonstrated project leadership and management skills, including the ability to lead multi-functional project teams and 3rd party vendors to deliver concrete actions and resultsDemonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelinesSkilled at converting business needs into technology requirements and working within Technology to manage the execution of projectsStrong problem‑solving and analytical skillsAbility to get into the technical weeds to come to a solutionDemonstrated ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of actionStrong project management skills (PMI certification a plus)Strong process management, negotiating, influencing, and problem‑resolution skillsExperience completing information technology cost / resource estimates to implement and support solutionsExcellent communicator, both written and spokenExperience with Agile Development methodology and tools (CSPO or CSM certification a plus)Experience with JIRA and ConfluenceUndergraduate degreeFamiliarity with hospitality industry applications and processes (preferred)Experience working with 3rd party vendors and service providers (preferred)Familiarity with existing information architecture, application portfolio, and information management methodology (preferred)Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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