Account Relationship Representative - Houston, TX

Job Details

Job Location Dixon Valve - TX - Houston, TX Position Type Full Time   Salary Range $53200.00 - $65000.00 Salary

Description

About Us

At Stellar Industrial Supply, we help manufacturers and businesses run smarter by providing the right tools, supplies, and solutions that reduce downtime and costs. Our success is built on strong customer relationships - and that's where you come in.

Stellar is seeking a sales support professional to work hands-on with one of newest customers, Dixon Valve in Houston, TX.

About the Position :

The Account Relationship Representative (ARR) supports the outside sales team in growing and maintaining customer relationships. This role works closely with customers, operations, product management, suppliers, and other members of the commercial team to drive sales, support account development, and ensure customer satisfaction.

The ARR assists with both existing customer accounts and new business opportunities by providing hands-on support, problem-solving, and inventory program management. Success in this role requires strong communication skills, attention to detail, and a customer-first mindset.

Essential Duties and Responsibilities :

Customer Support & Relationship Management

• Serve as a key resource for assigned accounts, providing prompt and effective support.
• Respond to customer issues, inquiries, and requests in a professional and timely manner.
• Collaborate with the outside sales team to identify opportunities and meet / exceed monthly sales goals.

Inventory & Program Management

Sales & Order Management

Solutions & Collaboration

Compliance & Safety

Qualifications

Position Requirements

Education

High School Diploma or equivalent required

Experience

2-3 years of relevant sales or customer service experience

Experience with ERP systems (preferred)

Skills & Abilities

Clear and professional verbal and written communication skills

Strong interpersonal skills with ability to build trust at all levels, including executives

Excellent time management, organization, and attention to detail

Proficiency with Microsoft Office Suite

Confident presenting information to groups and customers

Valid driver's license, satisfactory driving record, and reliable transportation

Physical Demands

Light to moderate physical activity including frequent standing, walking, and repetitive use of arms and hands

Regular handling of light objects and hand tools

Work Environment / Hazards

Exposure to marginal to moderate hazards, generally predictable and well protected against