Director of Call Center OperationsVirtualVocations • Birmingham, Alabama, United States
Director of Call Center Operations
VirtualVocations • Birmingham, Alabama, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Director of Call Center Operations responsible for overseeing the centralization of call center functions and enhancing service delivery.
Key Responsibilities
Lead the integration of Access Center and Care Navigation teams into a unified call center operation
Develop and implement strategies to streamline processes and improve service delivery
Supervise and mentor call center managers and staff, fostering a culture of excellence and continuous improvement
Required Qualifications
Bachelor's degree; Master's preferred
7+ years' experience in call center management, with at least 3 years in leadership roles
Experience managing large-scale call center operations and leading teams through transformations
Strong understanding of call center technologies and best practices
Experience in healthcare or medical practice settings is highly desired
serp_jobs.job_alerts.create_a_job
Call Center Director • Birmingham, Alabama, United States
Job_description.internal_linking.related_jobs
A client of Innova Solutions is immediately hiring for a .Director Technology - Infrastructure Connectivity Services.Fully remote (CST or EST business hours).
Director Technology - Infrastructure Co...serp_jobs.internal_linking.show_more
Customer Service | Business Development.Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer ex...serp_jobs.internal_linking.show_more
Regional Director Of Operations.Working as a Regional Director of Operations (RDO) you will lead, manage, and inspire a team of Dining Services Directors and other leaders in your region.You will b...serp_jobs.internal_linking.show_more
The Market President is a highly visible position responsible for managing all banking activity within their respective territory, including but not limited to all Financial Centers, C&I Lending, R...serp_jobs.internal_linking.show_more
This role involves assisting in the management of the daily operations of our delivery business, optimizing processes, and contributing to the overall efficiency of Shipt.The ideal candidate will h...serp_jobs.internal_linking.show_more
Director Of Clinical Practice (Hospice).Director of Hospice Clinical Practice.Hybrid Position (Remote with 25-75% Travel).
Provide oversight, leadership and support relating to clinical practice and...serp_jobs.internal_linking.show_more
The Inside Sales / Lead Manager is responsible for converting incoming prospects into leads.This is a high-volume pre-sales role requiring consistent follow-up with new leads.Answer inbound inquirie...serp_jobs.internal_linking.show_more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_more
Christ Health Center is seeking a compassionate and detail-oriented Call Center Representative to join our team.The Call Center Representative is part of the Call Center team that serves to ensure ...serp_jobs.internal_linking.show_more As a Director of Shipt Media Operations located in Birmingham, AL, Minneapolis, MN or San Francisco, CA you will be responsible for overseeing the day-to-day execution of our retail media capabilit...serp_jobs.internal_linking.show_more 
Our Senior Operations Managers are responsible for all budgetary, people development, and operations objectives.They are responsible for all aspects of operation or functions at the site.Additional...serp_jobs.internal_linking.show_more
Director Of Engineering Services.The position of Director of Engineering Services is a senior-level role that involves overseeing the engineering services strategy and team within an organization.T...serp_jobs.internal_linking.show_more RVP, Business Development - Hospice.The Regional Vice President (RVP) of Business Development is responsible for leading the Area.
Business Development team(s) and executing strategic initiatives to...serp_jobs.internal_linking.show_more 
Location / residence of participants (if applicable) : Tuscaloosa, Alabama.Participants should have Zoom and webcam / video capabilities during the session / s.
Must have screens on at all times.Equal Oppo...serp_jobs.internal_linking.show_more
Telemetry RNs (Tele RNs) consult with health care team members to assess, plan, implement and evaluate patient care plans.
The Tele RN utilizes machines that measure a patient's heart rate, blood pr...serp_jobs.internal_linking.show_more
Morrison's hospital kitchens, restaurants, and cafs feature socially responsible practices and exceptional guest experiences.
The company's comprehensive Mindful Choices wellness and sustainability ...serp_jobs.internal_linking.show_more
Coosa Valley Medical Center (CVMC) is a progressive health care organization that believes in quality patient care and values their team members.
Below is an exciting opportunity to work with the am...serp_jobs.internal_linking.show_more
Our client, an established and forward-looking organization, is seeking a.Director of Infrastructure Connectivity Services.
This senior leadership position is responsible for ensuring secure, high-p...serp_jobs.internal_linking.show_more
Symmetrio is seeking a Director of Operations to support a medical oncology practice.You will be responsible for overseeing all aspects of clinic operations to ensure the delivery of high-quality p...serp_jobs.internal_linking.show_more Coosa Valley Medical Center (CVMC) is a progressive health care organization that believes in quality patient care and values their team members.
Below is an exciting opportunity to work with the am...serp_jobs.internal_linking.show_more
Director Technology - Infrastructure Connectivity Services
Innova Solutions • Birmingham, AL, United States
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Call Center Representative
Cellular Sales • Pelham, AL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
REGIONAL DIRECTOR OF OPERATIONS
Compass Group • Birmingham, AL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Market President
FirstBank • Sycamore, AL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Associate Operations Manager, TLMD
Shipt • Birmingham, AL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director Of Clinical Practice (Hospice)
BrightSpring Health Services • Springville, AL, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Inside Sales / Lead Manager (Real Estate)
House Buyers of America • Adamsville, AL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative - Remote - 50k-60k / Year
Spade Recruiting USA • Blountsville, Indiana
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Bilingual Call Center Representative
Christ Health Center • Birmingham, AL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Shipt Media Operations
Shipt • Birmingham, AL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sr. Operations Manager
Amazon • Bessemer, AL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Engineering Services / HPM
Hoar Construction • Birmingham, AL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
RVP, Business Development - Hospice
BrightSpring Health Services • Springville, AL, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Focus Group
AppleOne • Moody, AL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Tele RN Job in Birmingham, Alabama
Gifted Healthcare • Dora, AL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
REGIONAL FOOD SERVICE DIRECTOR OF OPERATIONS
Morrison Healthcare • Birmingham, AL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director, Health Information Mgmt
Coosa Valley Medical Center • Sylacauga, AL, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Director of Infrastructure Connectivity Services
PANGEATWO • Birmingham, AL, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Operations
Symmetrio • Birmingham, AL, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Director, Food Services
Coosa Valley Medical Center • Sylacauga, AL, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days