Senior Field Service Engineer - Automation

Field Service Automation Engineer is responsible for providing top level service to Powell customers that will ensure repeat business and total customer satisfaction in the Automation space! He or she will be responsible for executing testing and commissioning of Automation solutions for large and complicated projects. He or she would be expected to secure new business opportunities and gather information on customer future plan for return business and sales opportunities, grow project scope. Estimating knowledge for both Automation equipment and services.

Essential Responsibilities

• Adhere to Powell's current safety and quality standards.
• Manage on-site project team in completing all site documentation in a timely manner; including but not limited to, weekly time sheets, signed service and repair order, materials used, services provided, and report writing.
• Review project scope of work and material for each project.
• Provide regular and clear communication regarding work schedules to internal and external customers.
• Maintain flexible work hours, which will include over time and weekend support.
• Comply with Powell's standard operating procedures, documentation processes, safety processes and protocols.
• Coordinate with Powell Project management, customers, vendors, and labor support in a professional and customer-centric manner.
• Able to work in different roles of individual support to working with small crews.
• Able to provide Automation solutions to customers in support of sales.
• Manage safety requirements for assigned projects.
• Review test reports from projects for accuracy and provide recommendations to customers from deficiencies on test reports as a deliverable.
• Demonstrate ability to manage tasks, commitments, and deadlines as it pertains to assigned tasks, communications with customers, and internal customers.
• Participate in and develop documentation for onsite testing, as well as perform start up and commissioning activities as required.
• Common projects include :

Protection relay testing and commissioning

Minimum Qualifications

Specific standards include sections of ANSI IEEE C37 applicable to the design and manufacture of breakers and switchgear.

Skills, Abilities & Other Requirements

Working & Environmental Conditions

The Field Service Engineer will perform duties in an industrial environment. This position requires services both locally and across the Continental US, some international may be required. It is the policy of Powell Service Division to promote safe working conditions for ALL employees, to make available where necessary special equipment to protect employees against specific hazards, to reduce accidents through prevention programs and to establish rules that are designed for the safety of all. It is the responsibility of each employee to adhere to this policy, as well as to observe all safety practices and exercise every precaution for the safety of accidents.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel, carry or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to stand; talk or hear; walk; sit. Specific vision abilities required by this job include close vision and the ability to adjust focus. Additional requirements are as follows :

In addition, employees will be required to complete and pass Company and Customer required drug screening, background and employment verification checks, maintaining eligibility throughout employment.

More Information

This job description outlines the essential functions of the job and does not contain a comprehensive list of all possible responsibilities, tasks, and duties.

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