Front Desk Manager - Aloft : Charlotte, NC
Join to apply for the Front Desk Manager role at Midas Hospitality. The position is with the Aloft hotel located in Charlotte, NC.
What You Will Be Doing
- Responsible for the efficient and professional running of the front desk
- Ensure smooth check-in and check-out of all guests through properly handling guest accounts
- Plan and conduct staff meetings on a regular basis
- Constantly audit all desk work for accuracy and consistency
- Coach and counsel staff
- Responsible for shift coverage when short-handed or due to staff absences, including night auditor shift
- Determine weekly schedule
- Ensure that all due-outs for the day are cleared and do not carry any unusual outstanding balances
The Ideal Candidate
At least one year of experience as a front desk agentOne year experience in a supervisory roleAbout Us
Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for brands such as Marriott, Hilton and IHG. We are a people-first organization that offers opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic.
Benefits
Growth and development tools and access to learningRobust PTO policiesMedical / Dental / Vision Coverage401k matchingEmployee Assistance ProgramDiscounted products and servicesMidas Hospitality is proud to be a drug-free workplace and an equal opportunity employer.
Job Details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : OtherIndustry : HospitalityReferrals increase your chances of interviewing at Midas Hospitality.
J-18808-Ljbffr