Office Assistant

Job Description

Job Description

Responsibilities :

• Include but are not limited to the following description or detail complete a broad variety of administrative tasks in an active office environment
• Work with a team of advisors and managers to supplement workload and assist with monitoring of cases
• Handle inbound service requests and ensure proper information is recorded and assigned - Answer phones, send and receive emails, file paperwork and perform necessary research on manufacturer platforms
• Liaise with other internal departments as well as vendors : which includes creating and posting purchase orders.
• Schedule appointments and retrieve manufacturer data to aide advisor in optimal customer service
• Update customers on status, post interoffice updates on cases as well as to dealer representatives and manufacturers across several platforms : Asist / Decisiv / Outlook
• Assist with invoicing and receipt of payment
• Willing to take on a more important role in a teamwork environment
• Adept at handling situations that may arise in a professional manner
• Demonstrate leadership in a supportive role
• Willing to learn about manufacturer’s equipment via online training to further enhance understanding Skills and Qualifications
• Associates degree minimum
• Cdk preferred but not mandatory, will train
• Microsoft and google proficient
• Excellent oral and written communication skills
• Professional and courteous
• Exceptional interpersonal skills
• Strong attention to detail
• Work independently with attention to time management
• Skilled at technical or “smart” media
• Adept at handling situations that may arise in a professional manner

Values :

Schedule : - Multiple shifts available : - Monday to Friday / Tuesday to Saturday / Nights - Weekend availability - Overtime hours available