Director, GTM Enablement Operations

Director, GTM Enablement Operations

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture.

Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins big and small.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together!

Reports to : VP. GTM Enablement

Role Summary

The Director of Enablement Operations will lead the operational engine that powers our Global Go-to-Market (GTM) Enablement team. This strategic role is responsible for the technology, processes, and analytics that enable our customer-facing teams to perform at their best. You will be a key partner to enablement leaders and will ensure our programs are efficient, scalable, and data-driven.

Key Responsibilities

Learning Systems

Manage the enablement tech stack and all integrations with core systems, including system governance & administration, reporting & analytics (dashboards & usage), vendor management (contracts, tools, budget, ROI evaluation), and change management & communication.

Provide end-user support & training.

As identified, deploy new functionality that will drive productivity.

Communications & Reporting

Establish and manage an enablement intake process.

Standardize and centralize reporting for all enablement programs (global, and role-based).

Act as editor for the monthly enablement newsletter, including gathering content, producing, publishing, and communication.

Centralize and publish the global enablement calendar.

Strategy and Tech Stack Management : Develop and execute the strategy for the GTM enablement technology stack, including Learning Management Systems (LMS), Content Management Systems (CMS), and other sales productivity tools.

Analytics and Reporting : Oversee enablement analytics to provide insights into program effectiveness, content usage, and seller performance to guide strategic decisions.

Process Optimization : Manage and optimize core enablement processes, including program scheduling, communications, and budget management, to ensure operational excellence.

Team Leadership : Lead a team of operations professionals, fostering a culture of high performance and continuous improvement.

Cross-Functional Collaboration : Partner with cross-functional teams, including Ops, IT, and Marketing, to ensure seamless integration and alignment of systems and processes.

Governance : Establish and maintain governance for all enablement content and data to ensure quality and consistency.

Qualifications

Experience : 10+ years of experience in enablement operations, revenue operations, or a similar field, preferably within a B2B technology or SaaS company.

Leadership : 5+ years of leadership experience with a proven ability to build and manage high-performing teams.

Technical Expertise : Deep knowledge of common enablement and sales technologies (e.g., Salesforce and Seismic).

Analytical Skills : Strong analytical skills with the ability to translate data into actionable insights and strategic recommendations.

Project Management : Excellent project management and organizational skills, with the ability to manage multiple complex projects simultaneously.

Education Bachelor's degree in Business, Marketing, or a related field. An MBA is preferred

Base Salary Range : $163,000 - $220,000 USD

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.

Fraud Recruitment Disclaimer

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.

Anaplan does not :

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.