Regional Liaison

Position Title : Regional Liaison

Location : Salem Office, 9A COLBY STREET, Salem, Massachusetts, United States of America

Requisition Number : Req #228

Description :

The in-person face to face Regional Liaison is primarily responsible for working as liaison in the Salem office assisting Consumers and Personal Care Attendants (PCA) with inquiries and problem resolution. This role will extend to providing general in-person support to visitors for questions and documentation related to the overall Fiscal Intermediary (FI) program. The regional liaison will also be trained and capable of providing training and support for the Tempus EVV solution. Finally, the Regional Liaison will coordinate with the Consumer Advisory Board coordinator to address concerns and review opportunities within that region. Assure ongoing compliance with Tempus quality and FI contract requirements.

• Full time position, 35 hours a week
• In person role every day
• Monday - Friday, 8 : 30 am to 4 : 30pm
• 2 day required orientation is held in Stoughton

Essential Functions

Participants and / or PCAs / DCWs.

Job Requirements

Competencies

Required Education

Preferred Experience

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job :

While performing the duties of this job, the employee is regularly required to talk and / or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel

Some travel may be required for this position to ensure regional coverage.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Family : Associate

Job Function : Non-Supervisor

Hourly

Hiring Rate : 20 USD

Travel Required : No

Compensation details : 20-20

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