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Call Center Representative

Call Center Representative

RenuityGrapevine, TX, US
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Job Description

Job Description

Statewide Remodeling is hiring Call Center Representatives for our call center in Grapevine, TX with an hourly base of $17.50 an hour ($18.50 for bilingual)   plus uncapped commissions to earn between $40,000 to $60,000 per year! If you are dedicated and hardworking and you are looking for a career opportunity where you can grow and be developed, don't wait! You don't want to miss out on this opportunity to join the fastest growing remodeling company in the United States!

Are you looking to become part of a team that excels in delivering world-class services? Here at Statewide Remodeling, we believe in creating your success by starting you on a journey where you can grow with us. That's why we provide an environment focused on trust and respect. Here, you'll discover a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better for our customers. When working with Statewide Remodeling, you’ll become part of a family that supports each other while disrupting the industry.

Who We Are :

Statewide is the fasting growing remodeling company in the USA and is dedicated to helping families in Texas, Oklahoma, and Arkansas renovate their homes. Using high-quality products and workmanship dating back to 1994, we've left a trail of 80,000+ happy customers behind us. We were founded to address a recurring problem in the home improvement market : the inconsistency of experiences that customers face when they hire a contractor to remodel their home. We heard an echoing theme amongst consumers that they were generally unhappy about their remodeling experience - the product they actually received was different than the product they were sold, the project took much longer than expected, they had service issues after the installation was complete, and a variety of other horror stories. We at Statewide set out to solve this problem by bringing together a national network of best-in-class home remodelers who provide a great experience for their customers, from start to finish, because of this Statewide Remodeling has proudly been recognized as a multiple time winner of the Consumers' Choice Award.

Statewide Remodeling’s environment is results driven, fun, and collaborative! We all act as the face of the company, we are passionate, dedicated, motivated, and loyal to our customers- this is what we are all about. We are looking for team members who have a desire to engage our customers and surpass expectations. Want to join our team? We are looking to hire immediately for our upcoming training class. If you want to take your career to the next level, we here at Statewide are ready to set you up for success. Are you ready to join us?

What Can We Offer You :

  • Guaranteed hourly base plus commissions earning up to $40,000 to $60,000+ per year
  • Uncapped commissions
  • Full Time benefits, PTO, 401K
  • Receive world-class customer focus, experience, and sales trainings!
  • Work with a team of talented, professional, and fun individuals who enjoy what they do
  • Learn how to set goals, manage time, and communicate with skill
  • Career development opportunities with clear career pathing
  • Represent high quality products with the leading professionals in the industry

What You’ll Do :

  • Place outbound sales calls from strong / warm generated leads
  • Help customers set free in-home consultations over multiple contact channels; including both outbound and inbound calls
  • Promotion of company products and services to prospective and existing clients, providing excellent customer service
  • What You’ll Bring :

  • Experience doing outbound and inbound calls
  • Providing customers an amazing experience over the phone
  • Excellent computer and phone skills with attention to detail
  • Positivity, Flexibility, Determination and a persuasive personality
  • High energy and willingness to learn
  • Must have scheduling availability between Mon-Fri 10am to 7pm or 9am to 6pm, with weekend availability
  • Criminal background checks.

    SWR provides the following inclusive hiring information :   We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

    Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.

    If you have a question regarding your application, please contact TA@renuityhome.com

    To access Renuity's Privacy Policy, please click here : Privacy Policy

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    Call Center Representative • Grapevine, TX, US

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