Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion.
As a Field Service Mechanic B, you are an expert technician and will assume a support role in product knowledge and standards of quality within the branch. You will serve as a valued resource for utilizing your mechanical expertise to ensure Herc fleet remain in proper operating condition on our customer jobsites, at all times.
Job Purpose
Field Service Mechanics are dispatched to local jobsites at various times of the day and work independently without direct supervision. This provides the opportunity to build positive relationships with customers all while supporting the growth and improvement of your community.
Responsibilities
- Maintain a consistent schedule of performing preventative maintenance of all Herc owned fleet at long term customer job sites
- Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services
- Diagnose and repair heavy equipment as required to ensure proper operating condition at the job site
- Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems
- Recondition and replace assorted parts to return equipment to a safely functioning state
- Educating customers on proper use of equipment to avoid future breakdowns
- Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit
- Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed
- Maintain work area on jobsite in a clean and organized manner
- Produce timely and detailed service reports and repair logs
- Follow all company's filed procedures and protocols
- Build positive relationships with customers
- Perform additional duties as assigned
Requirements
High school diploma or equivalentAbility to understand detailed technical schematics, owner manuals, and product warning labelsOwnership of sufficient selection of hand and air / electric tools to complete most repairs and servicesAbility to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipmentAbility to be on call to support operational needsA valid driver's licenseSkills
Ability to drive / operate multiple types of vehicles and equipmentAbility to follow up with customers in a timely mannerAbility to handle assorted tools properly and safelyAbility to safely lift up to 50 LBsAttention to detailCustomer service skills to naturally converse with jobsite foremanFlexibility to adapt to changing needs on an active jobsiteInterpersonal skills to communicate effectively and efficientlyMust possess solid written and verbal communication skills and be able to perform basic computer operations such as opening and closing work ordersSolid and proven computer skill set to enter work ordersUnderstanding the importance of time managementWorks and communicates effectively with all levels of the companyBenefits
Medical, Dental, and Vision CoverageLife and disability insuranceFlex spending and health savings accountsVirtual Health Visits24 Hour Nurse LineHealthy Pregnancy ProgramTobacco Cessation ProgramWeight Loss Program401(k) plan with company matchEmployee Stock Purchase ProgramPaid Time Off (Holidays, Vacations, Sick Days)Paid parental leaveMilitary leave & support for those in the National Guard and ReservesEmployee Assistance Program (EAP)Adoption Assistance Reimbursement ProgramTuition Reimbursement ProgramAuto & Home Insurance DiscountsHerc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
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