Program Operations Manager, Design Delivery NA

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Design Engineering Department

The Design Engineering North America (NA) comprises of a skilled team of Design Managers, Program Managers, and guides in Engineering and Architecture. Our collective expertise is harnessed to create customized adaptations of the forefront Vantage Data Center prototype that perfectly cater to the unique requirements of our customers. Throughout this process, close collaboration takes place with Sales, Operations, and management teams. The Design Engineering team also maintains a close partnership with the Construction team, working together to craft a seamlessly integrated design that ensures the efficient execution of new and existing standards and designs.

At the heart of our vision is the creation of critical infrastructure that facilitates human connection, creativity, sharing, and collective aspirations. Our mission revolves around providing our Customers with consistently exceptional facilities swiftly and enjoying the process while doing so. This dedication extends to our Customers, Construction teams, and Site Operations teams.

What truly sets Vantage apart is our commitment to empowering our technical staff. This team has the ability to align long-term operational sustainability with value engineering and cost metrics, ultimately delivering products that are in sync with our corporate objectives.

The Design Engineering team guides the development and operation of best-in-class data centers for hyperscale customers by providing business-minding Design and Engineering expertise.

Position Overview

This role can be based remotely anywhere in the US.

We are seeking a highly organized and proactive Program Operations & Reporting Analyst to support the Design Management team within our Data Center Delivery organization. This role will function as a dedicated program support resource focused on enabling visibility, consistency, and efficiency across our design portfolio.

You'll help drive the operational rhythm of the team, improve how we measure and communicate progress, build tools to support our internal and external reporting on efforts and initiatives, and ensure our processes align with broader delivery goals. The ideal candidate will have exposure to the full real estate lifecycle-from design through construction and operations-and a strong interest in helping technical teams deliver high-quality outcomes at scale.

Essential Job Functions

Portfolio Reporting & Analytics

Develop and maintain dashboards and reports that communicate portfolio health, design milestones, project status, and key performance indicators (KPIs)

Support regular reporting cadences (monthly, quarterly) with actionable insights and clear visualizations

Track design phase progress across the portfolio and flag risks or misalignments

Develop and track KPIs for the Design Management team to show project impact

Program Operations & Governance

Establish and manage operational cadences (e.g., design reviews, governance meetings, cross-functional syncs)

Maintain shared team artifacts such as roadmaps, decision logs, issue trackers, and process documentation

Drive continuous improvement efforts by identifying process gaps and inefficiencies

Tooling & Systems Support

Support the selection, implementation, and maintenance of tools and templates that help manage the design lifecycle

Partner with IT or tools teams / PMO to ensure data is accessible, accurate, and usable

Process & Lifecycle Alignment

Help define and document best practices, roles & responsibilities, and workflows for design management processes

Support alignment of design processes with related functions in construction, commissioning, and operations

Ensure consistent documentation and communication practices across the project lifecycle

Handle additional duties as assigned by Management.

Job Requirements

3-5 years of experience in program operations, project coordination, business analytics, or PMO support-ideally within real estate development, design, or construction

Familiarity with the end-to-end real estate lifecycle (design, construction, operations); does not need to be a subject matter expert

Strong skills in data analysis, reporting, and visualization (e.g., Excel, Power BI, Tableau, smartsheet)

Proven ability to manage multiple projects and priorities in a fast-paced, matrixed environment

Excellent communication and interpersonal skills, with a knack for simplifying complex information

Experience working with cross-functional technical teams (engineering, design, construction, etc.)

Travel required is expected to be up to 15% but may increase over time as the business evolves

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and / or move up to 25 pounds.

Additional Details

Salary Range : $140,000 - $150,000 base + Bonus (this range is based on Colorado market data and may vary in other locations)

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown. #LI-AP2 #LI-Remote

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We'll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon-we're excited to find the right person and will keep the role open until we do!