Omnichannel Operations and Services Senior Specialist

Omnichannel Operations And Services Senior Specialist

As an Omnichannel Operations And Services Senior Specialist, you will be at the heart of making sure our stores deliver a smooth and reliable experience for customers who shop online. You'll team up with store leaders and cross-functional partners to solve problems, improve how we fulfill orders, and help create a process that's fast, efficient, and customer-focused. If you're someone who loves working behind the scenes to make things run better, enjoys collaborating with different teams, and thrives in a fast-paced environmentthis could be the perfect fit for you. This role is hybrid, which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

What you'll do

• Own the ship-from-store process : Take charge of making sure online orders are picked, packed, and shipped from our retail locations quickly and accurately. You'll track performance, support store teams with training and tools, and help solve any issues that pop up to keep things moving smoothly.
• Be a go-to problem solver : Work with teams across the company to tackle issues, improve tools and processes, and make sure stores have what they need to succeed.
• Help shape the future of fulfillment : Use feedback and data to design better ways of working, support new initiatives, and create experiences that make both employees and customers happy.

Basic qualifications

Preferred qualifications

What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include :

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of lifein our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer.