Collections Support Associate

Collections Support Associate

The Collections Support Associate is responsible for meeting monthly business to business collection targets set by the client using written and verbal collections processes while protecting the client's relationship with the customer. This position interacts with senior managers, credit managers, account payable departments as well as other employees of various organizations. Key Responsibilities :

• Meets monthly collection targets
• Directs cash application through remittance advice and statements as required
• Escalates issues in accordance with escalation policy Assists in the preparation of management reports in line with clients and Accenture's requirements
• Attends client meetings to discuss debtor performance and address issues as required
• Improves service deliverables to the client with innovative ideas

Basic Qualifications :

Preferred Qualifications :

Professional Skills Requirements :

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