Rooftop Library - Supervisor; Part Time Only

The Rooftop & Library Supervisor will ensure all Ithaka Hospitality standards for excellence are met and communicated properly from leadership to team members and from team members to guests. Strives to continuously develop and enhance students and team members to deliver a world class experience.

The Rooftop & Library Supervisor will assist the Food & Beverage Manager in overseeing and organizing the day-to-day operations of the rooftop pool bar and cabanas, and the rooftop bar to ensure world class education & service, food & beverage offerings and to maximize profits and guest satisfaction through the following :

• Understands and maintains a complete knowledge of all menus, all ingredients, and all techniques involved in creating a rooftop bar and pool menu.
• Develop seasonal beverage menus that prominently feature herbs and fruit from the rooftop garden.
• Works closely with leadership team to train team members on seasonal menu and offerings.
• Train, develop all team members on proper menu and service knowledge.
• Works closely with leadership to oversee all private events booked through the Event and Experience Manager along with client booked events.
• Work closely with leadership on scheduling for all rooftop pool service and rooftop bar & lounge service.
• Partner with Talent, Learning & Culture on recruiting, training, professional development, and discipline of FOH team.
• Ensures all Responsible Vendor training is completed by all team members prior to serving guests
• Establishes and maintains effective professional relationships with guests to ensure satisfaction and repeat business.
• Ensure that team maintains a positive attitude and complies with all grooming standards, daily.
• Teach and maintain all IHP policies and standards for excellence.
• Work closely with The Laurel Concierge on Cabana bookings to ensure complete daily setup of rentals, escorting guests and assist them with their requests throughout the day and pre-arrival and turn down services.

Knowledge

Skills / Abilities / Working Conditions

Qualifications

The employee signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.

Employee : ______________________________ Date : _______________

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.