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Facilities Associate

Facilities Associate

RR DonnelleyNew York, NY, US
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Facilities Associate

Williams Lea is hiring for Facilities Associate for our New York office to work Monday to Friday 9 : 00 am to 6 : 00 pm. The Facilities Associate is a member of the Williams Lea team delivering exceptional customer service at our client. Responsibilities include facilities, hospitality and receptionist and other general office duties as needed.

Pay : $22.00 / hr

Job duties :

  • Provide expertise to co-workers through indirect supervision and / or guidance as required
  • Assign tasks to team members and monitor through completion
  • Prioritize and monitor workflow
  • Set up and break down office meetings and events
  • Perform office and workstation moves
  • Assist in process improvement ideas
  • Train new employees on policies and procedures
  • Work with external vendors and other client departments as needed to coordinate work
  • Communicate with client on project or deadline issues
  • Process incoming client project requests
  • Monitor office supply inventory levels and weekly inventories
  • Coordinate projects with Building Engineers to address office issues
  • Monitor office event schedule and room set ups
  • Maintain effective relationships with vendors
  • Fill in at Facilities and Hospitality, as necessary
  • Monitor areas of responsibility activities and insure quality customer service experience
  • Monitor daily reporting activities for accuracy and detail
  • Troubleshoot basic equipment problems, placing service calls when needed
  • Handle sensitive and / or confidential documents and information
  • Utilize appropriate logs for all work
  • Facilitate communication with supervisor / manager
  • Use equipment and supplies in a cost efficient manner
  • Respond to calls and emails in a timely manner

Qualifications

  • High School diploma or equivalent
  • Minimum of 2 years' experience working in legal, banking, or large corporate environment in facilities, property management, building operations, hospitality
  • Knowledge of facilities, hospitality and / or reception, with the ability to recommend options to clients
  • Intermediate knowledge of power tools, hand tools and / or machinery
  • Ability to assemble small furniture items and hang frames on the wall (e.g. diplomas, pictures) as needed
  • Knowledge of audio / visual equipment helpful
  • Ability to manage relationships with external vendors
  • Must be able to successfully navigate thru Microsoft Office applications, Outlook, Adobe PDF files
  • Proficient computer skills
  • Knowledge of web-based job submission tools (e.g., Engage) preferred
  • Ability to effectively troubleshoot issues that arise
  • Maintain professional demeanor and appearance at all times
  • Demonstrate social awareness and the ability to exhibit professionalism
  • Ability to handle sensitive and / or confidential documents and information
  • Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
  • Ability to check the work of other team members to insure quality of services being provided
  • Ability to make independent decisions that conform to business needs and policy
  • Ability to work in a fast-paced team environment
  • Attention to detail with emphasis on accuracy and quality
  • Ability to prioritize work to balance multiple projects and deadlines
  • Ability to meet deadlines and complete projects timely in an environment with changing priorities
  • Excellent verbal and written communication skills
  • Exceptional customer service skills
  • Must be able to communicate and interact effectively with multi-functional and diverse backgrounds
  • Ability to lift up to 40 lbs. on a regular basis
  • Ability to research and seek information when needed
  • Proven ability to identify process improvements
  • Ability to work overtime as needed
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