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Senior Account Manager - APAC

Senior Account Manager - APAC

Rand Technology, LLCIrvine, CA, US
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Job Description

Job Description

Description : Role Summary

The Sr. Account Manager in the electronics components independent distribution business plays a crucial role in managing and nurturing key client relationships. The Sr. Account Manager will be based in Singapore and will explore South-East Asia market and business opportunities. The Sr. Account Manager will work closely with assigned accounts and will drive both sell (PPV & shortages) and buy (excess) opportunities with the assigned accounts.

Essential Functions

Client Relationship Management

  • Build and maintain strong relationships with key clients in the electronics industry.
  • Understand clients' business needs and goals to provide tailored solutions.
  • Act as the main point of contact for clients, addressing their concerns and ensuring customer satisfaction.

Sales and Business Development

  • Identify new business opportunities and potential clients within the electronics components market.
  • Develop and implement sales strategies to achieve revenue / GP targets and business growth.
  • Collaborate with the sales team to drive sales initiatives and meet sales objectives.

    • Product Knowledge

  • Stay updated on the latest trends and developments in the electronics components industry.
  • Possess in-depth knowledge of the products and services offered by the independent distribution business.
  • Provide technical support and information to clients regarding various electronic components.

    • Negotiation and Contract Management

  • Negotiate contracts and agreements with clients, ensuring favorable terms for both parties.
  • Manage contract renewals and address any contractual issues that may arise.
  • Work closely with legal and finance teams to ensure compliance with company policies and regulations.

    • Team Collaboration

  • Collaborate with internal teams, including sales, sourcing, logistics, quality, finance and customer support, to ensure seamless service delivery.
  • Coordinate efforts to meet client expectations and resolve any operational issues promptly.

    • Market Analysis

  • Conduct market research to identify industry trends, competitive landscapes, and potential areas for business expansion.
  • Provide insights and recommendations based on market analysis to drive strategic decision-making.
  • Provide timely market updates to clients.

    • Forecasting and Reporting

  • Develop sales forecasts and reports to track performance against targets.
  • Provide regular updates to management on sales metrics, market trends, and client feedback.

    • Customer Advocacy

  • Act as a customer advocate within the organization, ensuring that clients’ needs and feedback are considered in product development and improvement initiatives.

    • Compliance and Risk Management

  • Ensure adherence to industry regulations and compliance standards.
  • Identify and mitigate potential risks associated with client accounts and business operations.

    • Continuous Improvement :

  • Proactively identify opportunities for process improvement and efficiency within the account management function.
  • Stay updated on industry best practices and incorporate them into account management strategies.

    • Core Competencies

  • Excellent interpersonal skills and business acumen to effectively manage client relationships and drive business growth.
  • Deep knowledge of the electronics market, with insight in the electronics component’s distribution business.
  • Highly motivated and results oriented to deliver best services experience to clients.
  • Ability to work well within a team and cross functionally.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks, meet deadlines and work independently in a fast-paced environment.

    • Requirements :

    Education and / or Experience and Physical Requirements

  • Diploma, Degree or Equivalent.
  • 10+ years of prior sales experience in electronics components distribution business.
  • Intermediate level : Microsoft Office with an emphasis on Microsoft Excel; highly-internet savvy.
  • Outstanding written and spoken communication skills with the ability to read, write and communicate in English.
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