Talent.com
Technical Support Associate

Technical Support Associate

CollaberaChandler, AZ, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Join to apply for the Technical Support Associate role at Collabera

1 day ago Be among the first 25 applicants

Join to apply for the Technical Support Associate role at Collabera

This range is provided by Collabera. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00 / hr - $20.00 / hr

Direct message the job poster from Collabera

In Pursuit of Greatness | Banking and Financial

  • Industry

Banking and Financial

  • Title

    • Technical Support Associate

  • Duration

    • 12 Months

  • Location

    • Chandler, AZ

    (ONSITE)

  • Pay

    • $18 / hour to $20 / hour

    Position Details

  • Industry

    • Banking and Financial

  • Title

    • Technical Support Associate

  • Duration

    • 12 Months

  • Location

    • Chandler, AZ

    (ONSITE)

  • Pay

    • $18 / hour to $20 / hour

    Role Overview

    Join our 24 / 7 Global Service Desk team, providing first-line support to internal employees via voice and chat. This onsite role (4 days / week) includes the option for 1 day of remote work based on performance post-training.

    Key Responsibilities

  • Troubleshoot MS and proprietary systems via phone and chat.
  • Handle multiple live chats while meeting quality and performance metrics.
  • Escalate unresolved issues with clear documentation.
  • Communicate effectively to ensure high-quality client support.
  • Participate in technical training and use real-time peer support.

    • Qualifications

  • No formal education required; relevant experience essential.
  • 1-3 years in a similar support role.
  • Strong customer service, communication, and multitasking skills.
  • Team player with the ability to work under pressure and meet targets.
  • Proficient in Agent Chat, Windows 10, and fast-paced environments.

    • Preferred Skills

  • Call center or tech support experience.
  • Basic hardware troubleshooting (Windows 10 / 11).
  • Familiarity with MS Office, Office 365, SharePoint, Skype.
  • Exposure to Citrix, VPN, Cisco AnyConnect.
  • Knowledge of ITSM Remedy (a plus, not required).

    • Seniority level

    Seniority level

    Entry level

    Employment type

    Employment type

    Contract

    Job function

    Job function

    Information Technology

    Referrals increase your chances of interviewing at Collabera by 2x

    Get notified about new Technical Support Associate jobs in Chandler, AZ

    Phoenix, AZ $50,000.00-$50,000.00 3 days ago

    Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

    Pharmacy Tech Support / Call Center Representative (Remote)

    Product Support Representative - Tier 1 (RCM / Billing / Healthcare)

    Chandler, AZ $55,000.00-$73,000.00 3 hours ago

    Scottsdale, AZ $55,000.00-$75,000.00 15 hours ago

    Technical Support Representative (Onsite)

    Smart Home Technical Support Specialist I

    Associate Tech Support Analyst - Phoenix, AZ

    Technical Support -Computer operator - Night Time IT Operator

    Customer Service Representative - Remote in MST or PST

    Pharmacy Tech Support / Call Center Representative (Remote)

    We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Technical Support • Chandler, AZ, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Remote Technical Support Specialist

    Remote Technical Support Specialist

    VirtualVocationsGilbert, Arizona, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Remote Technical Customer Service Specialist.Key Responsibilities Identify customer needs and resolve issues related to SSL, servers, and relational databases Perform ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Support Representative (Onsite)

    Technical Support Representative (Onsite)

    AxonScottsdale, AZ, US
    serp_jobs.job_card.full_time
    Join Axon and be a Force for Good.At Axon, we're on a mission to Protect Life.We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud sof...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Support Associate

    Customer Support Associate

    AdeccoPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Customer Support Associates with our client in Phoenix, AZ.Handle high-volume inbound and outbound calls.Follow scripts verbatim during customer interactions. Navigate multiple systems while enterin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Advanced Technical Service Associate

    Advanced Technical Service Associate

    The Computer Merchant, LTD.Scottsdale, AZ, US
    serp_jobs.job_card.full_time
    JOB TITLE : Advanced Technical Service Associate JOB LOCATION : Scottsdale, AZ WAGE RANGE • : $40.W2 JOB NUMBER : 25-03505 JOB DESCRIPTION : Our client, a large defense contractor, has an immediate openi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Associate Technical Support Specialist

    Associate Technical Support Specialist

    MedStar HealthPhoenix, AZ, US
    serp_jobs.job_card.full_time
    ConcertAI is at the forefront of revolutionizing healthcare with our cutting-edge AI and data solutions.Our mission is to accelerate insights, advance research, and improve patient outcomes in onco...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Integration Support Associate

    Integration Support Associate

    ZocdocPhoenix, AZ, US
    serp_jobs.job_card.full_time
    This range is provided by Zocdoc.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. As our Integration Support Associate, you will deploy and maint...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Associate, Advisor Platform Support

    Associate, Advisor Platform Support

    Charles SchwabPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Schwab Advisor Services is the leading provider of custodial, operational, and trading support for independent fee-based investment advisors. We're currently looking for dedicated individuals like y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Support Analyst

    Technical Support Analyst

    ChubbPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Chubb’s Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions.W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Support Engineer

    Technical Support Engineer

    INTELLISWIFT INCPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Find bugs and apply engineering rigor to reproduce and diagnose those bugs.Write concise and descriptive bug reports and present test results to other project stakeholders clearly and effectively.C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Technical Support Analyst

    Senior Technical Support Analyst

    ChubbPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Chubb’s Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions.W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Technical Support Specialist (Tier 2)

    Technical Support Specialist (Tier 2)

    ReputationScottsdale, AZ, United States
    serp_jobs.job_card.full_time
    Reputation has changed the way companies improve their customer experience through feedback.Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Support Specialist

    Technical Support Specialist

    Bigtime Software IncTempe, AZ, US
    serp_jobs.job_card.full_time
    At BigTime Software, we believe that exceptional customer support is more than just solving problems—it's about empowering our customers to succeed. As a Technical Support Specialist in our Phoenix ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Support Associate

    Customer Support Associate

    VirtualVocationsPhoenix, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Associate.Key Responsibilities Handle emails and incoming / outbound calls to assist users Investigate user-reported issues to determine root causes and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Support Specialist - Online Division - Grand Canyon University

    Technical Support Specialist - Online Division - Grand Canyon University

    Grand Canyon Education, Inc.Phoenix, AZ, US
    serp_jobs.job_card.full_time
    Technical Support Specialist - Online Division - Grand Canyon University.Grand Canyon Education (GCE) is a rapidly growing educational service company that provides educational, operational and tec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Pool Technical Support Specialist

    Pool Technical Support Specialist

    Pentair Management CompanyPhoenix, AZ, US
    serp_jobs.job_card.full_time
    At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet.We put our purpose into practice, helping people sustainably move, improve and enjoy wat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Client Support Analyst

    Technical Client Support Analyst

    KUBRATempe, AZ, US
    serp_jobs.job_card.full_time
    KUBRA is Hiring : Technical Client Support Analyst!.Are you passionate about solving complex technical challenges and delivering an amazing client experience? At. Technical Client Support Analyst.In ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Support Specialist - HYBRID

    Technical Support Specialist - HYBRID

    Motorola SolutionsScottsdale, AZ, US
    serp_jobs.job_card.full_time
    At Motorola Solutions, we believe that everything starts with our people.We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.Our critical comm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Technical Support Representative

    Technical Support Representative

    CollaberaPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom.We support our clie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours