Call Center AdvisorVirtualVocations • Des Moines, Iowa, United States
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Call Center Advisor
VirtualVocations • Des Moines, Iowa, United States
job_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Call Center Advisor 1 - Tier 1.
Key Responsibilities
Provide first-tier customer service support for inbound calls, addressing client needs and issues
Engage in active listening to identify customer needs and provide appropriate solutions
Collaborate with other departments to advocate for customers and resolve problems creatively
Required Qualifications
High School diploma or G.E.D
At least 1 year of customer service experience
Computer skills and familiarity with business applications and software
Ability to work in a fast-paced call center environment
Capacity to troubleshoot basic technical issues
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Call Center • Des Moines, Iowa, United States
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