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Senior Billing Analyst
Senior Billing AnalystTRAC Intermodal • Plainsboro, NJ, US
Senior Billing Analyst

Senior Billing Analyst

TRAC Intermodal • Plainsboro, NJ, US
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Senior Billing Analyst

TRAC Intermodal is a leading chassis provider in North America helping to facilitate the movement of goods from coast to coast. We have built our brand by staying true to our roots while always being at the forefront of industry change. TRAC Team Members are the key to our success. We embrace and encourage our employees to bring their true and authentic selves in addition to their personal bests to work every day.

This Senior Billing Analyst position will work with TRAC's in-house chassis tracking system at our corporate headquarters in Princeton, NJ. This individual will research billing anomalies, perform data entry and billing quality control checks. The ideal candidate will serve as a leader within the billing team by providing guidance, training, and support to the team while collaborating across departments to streamline processes and resolve billing discrepancies. Position requires subject matter expertise, training and guidance regarding business rules and procedures, coordinating and prioritizing the daily workflow to maximize accuracy and efficiency, and troubleshooting system and data issues for resolution or escalation to appropriate channels in a timely and accurate manner.

Essential Responsibilities :

  • Act as primary point of contact for management team.
  • Coordinate and prioritize the billing team's daily workflow to maximize accuracy and efficiency.
  • Oversee billing quality control processes for assigned areas.
  • Research billing anomalies in proprietary data management systems and external terminal operating systems.
  • Develop and implement process improvements to maximize productivity and accuracy.
  • Troubleshoot system and data issues for prompt resolution.
  • Train members of billing team on new processes and reports.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Required Qualifications :

  • Bachelor's degree in business or related area preferred
  • 1 year experience in transportation or similar required
  • Must be computer systems-oriented and proficient in Outlook and Excel, including the use of formulas and macros
  • Ability to identify problems, process resolution and implement action or solution timely
  • Ability to meet deadlines; prioritize workloads and handle multiple tasks
  • Must be detail-oriented, accurate, and inquisitive
  • Must possess excellent analytical, conceptual, communication and interpersonal skills, in addition to the ability to think creatively
  • Must be able to competently handle completing multiple tasks simultaneously
  • Physical Requirements :

  • This position requires long periods sitting behind a desk and extensive use of a telephone, and computer and in-house system applications.
  • Work Environment :

  • This job function is performed in an office setting requiring normal safety precautions.
  • The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized company officer.

    Compensation is determined by a range of factors, including the candidate's qualifications, experience, skill level, and competencies, as well as the geographic location of the role and / or the individual.

    TRAC Intermodal conducts a background check and drug test (including THC) as a condition of hire.

    TRAC INTERPOOL INC is an Equal Opportunity Employer.

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    Billing Analyst • Plainsboro, NJ, US

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