Manager, Patient Experience

For over half a decade, Hudson Manpower has been a trusted partner in delivering specialized talent and technology solutions across IT, Energy, and Engineering industries worldwide. We work closely with startups, mid-sized firms, and Fortune 500 clients to support their digital transformation journeys. Our teams are empowered to bring fresh ideas, shape innovative solutions, and drive meaningful impact for our clients. If you're looking to grow in an environment where your expertise is valued and your voice matters, then Hudson Manpower is the place for you. Join us and collaborate with forward thinking professionals who are passionate about building the future of work.

Job Descriptions :

The Performance Improvement / Patient Experience RN Manager will drive and foster a culture of patient-centered care while improving the patient and family experience.

This individual is responsible for translating information received from objective and subjective assessments of patient experience and patient relations into actionable behaviors.

EDUCATION :

Completion of an accredited Registered Nurse program.

Bachelor’s degree from an accredited College or University in related field required.

Master’s degree from an accredited College or University in related field preferred.

CERTIFICATIONS / LICENSES

Current California RN License

Certified Patient Experience Professional (CPXP), preferred

Certified Professional in Healthcare Quality (CPHQ), preferred

EXPERIENCE :

3 years of clinical experience in an acute with leadership abilities

Experience in patient advocacy or complaint / grievance management, preferred.

1 year of quality or performance improvement experience including data analysis and management

BENEFIT HIGHLIGHTS :

Challenging and rewarding work environment

Competitive Compensation & Generous Paid Time Off

Excellent Medical, Dental, Vision and Prescription Drug Plans

401(K) with company match and discounted stock plan

SoFi Student Loan Refinancing Program