Talent.com
User Support Manager

User Support Manager

VirtualVocationsJackson Heights, New York, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager, User Support (Remote).

Key Responsibilities

Manage the team's daily operations, workload, and scheduling to meet service level expectations

Monitor ticketing systems and key metrics to identify trends, resolve issues, and improve processes

Provide coaching, feedback, and development opportunities to build a knowledgeable and engaged team

Required Qualifications

BA / BS degree or equivalent work experience

4+ years of experience in customer support, with at least 2+ years in a people-management role

Proven success managing a high-volume support function in a SaaS environment

Comfort using support tools, ticketing systems, and metrics to guide performance

Willingness to adopt and train others on emerging technologies, including AI-powered support tools

serp_jobs.job_alerts.create_a_job

Manager User Support • Jackson Heights, New York, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Technical Support Manager

Technical Support Manager

Atlantic Partners CorporationQueens, NY, United States
serp_jobs.job_card.full_time
The Manager of Technical Services is a critical role responsible for overseeing the development, implementation, and maintenance of the organization's desktop, compute and storage infrastructure.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Support Manager

Customer Support Manager

BevelNew York, NY, US
serp_jobs.job_card.full_time
Bevel is the #1 AI Health Companion with over 500,000 downloads globally.We help people make smarter decisions about their health every day by bringing together data across sleep, recovery, activit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Digital Customer Experience Manager - End User Adoption

Digital Customer Experience Manager - End User Adoption

NasdaqNew York, NY, US
serp_jobs.job_card.full_time
Digital Customer Experience Manager.The End User Adoption team is a key part of the Customer Success Management (CSM) organization, dedicated to delivering customer value through scalable and innov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IS Support Services Administrator

IS Support Services Administrator

VDart IncEatontown, NJ, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Position : IS Support Services Administrator Duration : Through end of March (high likelihood of extension) Location&l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
IT Technology Enablement Manager

IT Technology Enablement Manager

SynagroNew York, New York, United States
serp_jobs.job_card.full_time
Synagro partners with stakeholders to clean our water, protect our environment and serve our communities by generating worth from what others consider waste. We work to protect the health of our wat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
IT Customer Success Specialist

IT Customer Success Specialist

Mavis TireWhite Plains, NY, United States
serp_jobs.job_card.full_time
At Mavis Tire, the IT Customer Success Specialist plays a key role in ensuring our store locations have reliable and efficient technology to support daily operations. This position is responsible fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Implementation Manager

Implementation Manager

AptiCoreNew York, NY, US
serp_jobs.job_card.full_time
What you’ll do as Implementation Manager : .Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manage...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
User Experience Manager

User Experience Manager

SupplyHouse.comNew York, NY, United States
serp_jobs.job_card.full_time
Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

TennrNew York, NY, US
serp_jobs.job_card.full_time
Enterprise Customer Success Manager.As an Enterprise Customer Success Manager at Tennr, your mission is simple : make our customers. This means delivering more than just great software it means bein...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Training & Enablement Manager

Customer Training & Enablement Manager

TeambuilderNew York, NY, US
serp_jobs.job_card.full_time
TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Success Manager - Technology

Customer Success Manager - Technology

Aetrex, Inc.Teaneck, NJ, US
serp_jobs.job_card.full_time
Technical Customer Success Lead - FitAI.The Customer Success Manager (CSM) plays a key role in supporting Aetrex's.This position is responsible for managing customer integration, software deploymen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Workplace Experience Manager (USA)

Workplace Experience Manager (USA)

Trexquant InvestmentStamford, CT, US
serp_jobs.job_card.full_time
Trexquant, a leading quantitative hedge fund, is seeking an Office Manager to oversee daily operations and support our fast-paced, collaborative environment. This role ensures smooth office function...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Product Manager, Audible Customer Support & Knowledge Management

Senior Product Manager, Audible Customer Support & Knowledge Management

AmazonNewark, NJ, US
serp_jobs.job_card.full_time
Senior Product Manager, Customer Support and Knowledge Management.At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to prod...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Technical Support Manager (Queens)

Technical Support Manager (Queens)

Atlantic Partners CorporationQueens, NY, US
serp_jobs.job_card.part_time
The Manager of Technical Services is a critical role responsible for overseeing the development, implementation, and maintenance of the organization's desktop, compute and storage infrastructure.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Implementation Manager

Implementation Manager

MoabNew York, NY, US
serp_jobs.job_card.full_time
The implementation manager helps to manage the end-to-end training and implementation that enable Moab to onboard new customers. As part of the implementation team, we're looking for an individual t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Associate

Customer Support Associate

Armas PharmaceuticalsFreehold, NJ, United States
serp_jobs.job_card.full_time
Enhancing our customers experience while working with Armas is the goal for the Customer Support Associate.Swift, prompt, thorough communication is the standard at Armas, and the expectation for th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

AnthropicNew York, NY, US
serp_jobs.job_card.full_time
Enterprise Customer Success Manager.Anthropic's mission is to create reliable, interpretable, and steerable AI systems.We want AI to be safe and beneficial for our users and for society as a whole....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
US Sales Support Manager

US Sales Support Manager

Sanderson Design Group plc.Teterboro, NJ, United States
serp_jobs.job_card.full_time
We have a fantastic opportunity to join Sanderson Design Group Inc as a Sales Support Manager, you'll be at the heart of our dynamic US team, passionate about delivering outstanding customer servic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Customer Training & Enablement Manager

Customer Training & Enablement Manager

TeamBuilderNew York, NY, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Tech Support

Tech Support

TradeJobsWorkforce10153 New York, NY, US
serp_jobs.job_card.full_time
We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30