Director of Talent Development and Performance New York, New York, United States

Director of Talent Development and Performance

New York, New York, United States

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It's hard to believe that it's 2025 and paying rent on time is expensive, inflexible, and difficult. We're here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense.

We are seeking a strategic and data-driven leader to spearhead our Talent Management and Development function. In this pivotal role, you will be responsible for designing and executing a comprehensive strategy to cultivate, develop, and retain top talent across Flex. Your mandate will be broad, covering everything from evolving our onboarding experience and implementing manager training to building robust leadership programs.

About the role

This is a hybrid position with on-site expectations of at least 3 days per week in our New York Headquarters. For candidates outside of the NY / NJ area, you may be eligible for our relocation assistance program.

What you'll do :

• Develop and lead our strategy and approach to talent management and succession planning to grow talent at Flex
• Define a talent development strategy and drive the success and adoption of initiatives / programs
• Build and maintain strategic people programs, including onboarding, a scalable manager and leadership development program, and one-on-one coaching
• Identify and implement strategies to enhance our internal talent pipeline, considering workforce trends and existing capabilities
• Build curriculum and implement leadership and high performer programs to support growth and retention activities
• Create and be responsible for relevant metrics and KPIs success; proactively assessing and addressing talent trends and measuring ROI for our programs
• Evolve the new hire training program, including "first week" as well as first 90 days
• Identify talent capability gaps and create learning paths to support growth or develop strategies for succession planning
• Work with department leaders and the broader People team to create meaningful development plans for high potential employees and critical roles
• Identify and ensure equality in opportunities at Flex integrating that data and learnings into our programs and principles
• Analyze data to measure the outcomes of programs and process improvement, leveraging results to recognize potential issues, diagnose root causes and craft viable solutions
• Evaluate, identify, and partner with vendors as needed to procure / customize content
• Balance team leadership with hands-on execution, working alongside your team to design and deliver key programs.
• Define the future of the team, strategically planning for how this lean function will grow and scale with the company.

Who you are

The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY / NJ / CA, the base salary pay range will be $216,000-$232,000.

Life at Flex : We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self-aware people to grow a successful company. We offer many employee benefits, including competitive pay, 100% company-paid medical, dental, and vision, 401(k) + company equity, unlimited paid time off + 13 company paid holidays, parental leave, and more.

We are an equal opportunity workplace and welcome applicants from diverse backgrounds. We do not discriminate on the basis of any protected group status under any applicable law.

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