Senior Sales Manager - Hilton Cleveland Downtown

Senior Sales Manager

The Hilton Cleveland is seeking a Senior Sales Manager to join our team following a recent retirement. In this exciting role, you'll take the lead in managing group business ranging from 1001,199 peak rooms, with opportunities to drive revenue through meeting space and food & beverage sales. As a key member of our team, you'll have the chance to build strong client relationships, create impactful experiences, and contribute to the continued success of our iconic hotel in the heart of downtown Cleveland.

What We're Looking For

Minimum Requirements :

• 3+ years of hotel group sales experience
• Strong understanding of hotel sales processes with a hunger to grow and collaborate
• Comfortable engaging directly with decision makers; strong critical thinking skills
• Passion for sales, achieving targets, and exceeding objectives

Preferred Qualifications :

What Will I Be Doing?

A Senior Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well rounded and business minded. The sales office in a hotel is a fast paced, everchanging environment and is a true launching pad for those who aspire to grow their careers in hospitality.

Position Statement

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

Customer and Account Management :

Prospecting :

Negotiations :

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :

Sales Incentive

Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.