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Partnerships Manager
Partnerships ManagerMedical Alley • Golden Valley, MN, US
Partnerships Manager

Partnerships Manager

Medical Alley • Golden Valley, MN, US
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About Medical Alley Founded in 1984, Medical Alley leverages a global network of health technology and care organizations to drive innovation and accelerate the development of breakthrough healthcare solutions to benefit patients around the world. Our vision is to elevate the Medical Alley region as the epicenter of health innovation and care.

Role Overview : This individual must be energized by making and maintaining business relationships, be self-motivated, and love being part of a team. This role will identify opportunities with existing members to engage with our healthcare ecosystem and prospects utilizing sales tools to introduce them to Medical Alley and help guide sponsored engagement options. Responsible for building executive-level relationships and supporting key initiatives by connecting with existing or prospective partners.

The Partnerships Manager leverages data insights / analytics to drive strategic revenue growth and operational excellence. As a Partnership Manager, the employee will be designated an industry sector portfolio and is expected to cultivate and maintain relationships with strategic partners to grow the business portfolio against yearly revenue targets—lead program development for key stakeholders, and optimize lead generation through CRM management and innovative strategies.

Position Structure : The Partnership Manager role requires strategic vision, analytical acumen, and a collaborative approach to effectively align partnership and data-driven goals. The Partnership Manager will also be a functional partner to other teams, supporting membership. This position reports to the Vice President of Partnerships.

Key Roles & Responsibilities :

  • Portfolio Management. Responsible for prospecting, sale and close of new partnerships to meet / exceed annual revenue target and nurturing and retention of existing partnerships which would include the following responsibilities :
  • Pipeline Development & Conversion

Proactively identify, engage, and convert new partners that align with MAA's strategic objectives, using CRM tools and outreach strategies to manage a robust sales pipeline and move leads through the funnel to close.

  • Relationships Management. Establish and build strong relationships with existing and new partners.
  • Partner Satisfaction. Responsible for partners satisfaction through day-to-day direct contact and yearly surveys. Solicit feedback, analyze information, and recommend and implement improvements as appropriate.
  • Partner Renewal Process. Manage annual renewal of partner memberships, managing the process and produce reports to meet / exceed annual retention target.
  • Additional Responsibilities :

  • Sponsorships / Negotiation & Contracting
  • Lead partner proposal development and negotiation processes to close deals and set expectations aligned with internal capabilities and partner goals. This includes leveraging sponsorship opportunities.

  • Revenue Accountability
  • Own a portfolio revenue goal, with clear accountability for driving new business, renewals, and upsell opportunities to meet or exceed yearly targets.

  • Strategizing. Develop Strategies to grow and optimize partnerships and enhance the company's market presence.
  • Tracking / Benchmarks. Ensuring the successful engagement and governance of partnerships by tracking and measuring year over year retention, growth, conversion, and "customer" satisfaction rates. Personal success includes performance measures against goals and benchmarks in these categories.
  • Networking. Lead initiatives to engage leaders from partner organizations for networking and professional development opportunities.
  • Community. Present and manage key engagement and sponsorship opportunities across the Medical Alley community. Represent Medical Alley at events and meetings, fostering relationships within the healthcare community.
  • Administrative. Day-to-day administrative tasks related to data input and maintenance in HubSpot. This includes new member onboarding and generating customer dashboards.
  • Qualifications / Requirements

  • Bachelor's Degree
  • Proven sales skills and strong ability to build relationships across C-suite organizational levels
  • 4+ years of customer relations experience with a focus on retention
  • Professional presence with outstanding verbal and written communication skills
  • Project management skills
  • Proficiency with MS Office Suite tools (Word, Excel, PowerPoint)
  • Experience with CRMs, preferably HubSpot
  • Strategic thinker who is creative, collaborative, high energy, and concise
  • Dedicated to quality service with a high regard for ethics and integrity
  • Cross-functional collaboration skills
  • Health industry experience is strongly preferred
  • Position Details :

    This is a full–time, exempt, hybrid position working primarily days, Monday through Friday, with core hours between 8 : 00 – 5 : 00 with required in office days of Tuesday, Wednesday and Thursday of each week. The position is situated in a typical office setting requiring the applicant to sit for extended periods and have general mobility around the office, including moving to different workstations, attending meetings, and accessing common areas like restrooms and break rooms.

    Must have reliable transportation. Occasional travel and flexibility to work weekends or evenings, as required.

    Benefits : Competitive benefits package that includes medical, life, and disability coverage with many optional programs, 401k. Generous PTO program plus thirteen (13) paid holidays.

    Medical Alley is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other applicable federal, state, or local laws.

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    Partnership Manager • Golden Valley, MN, US

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