$16 / hr. Remote Medical Call Center Representative

IMPORTANT : RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.

Join our Fortune 500 pharmaceutical client as an experienced Call Center Representative. This remote role focuses on helping patients gain access to their medications by supporting prior authorizations, coordinating with insurance carriers, and resolving prescription coverage issues. Your call center expertise will help ensure patients receive the care they need.

Position : Remote Medical Call Center Representative

Pay : $16 / hr. | Weekly Pay + Benefits

Hours of Operation : 7am–8pm CST, Mon–Fri (must be available for any 8-hour shift assigned within these hours)

Equipment : Provided. All candidates must pick up equipment in Irving, TX.

Projected Start Date : September

Must-Haves (No Exceptions)

At least 1 full year of recent, traditional call center experience

Must live in Garland or surrounding areas and be able to pick up equipment in Irving, TX

High-speed internet with a wired connection (no mobile hot-spots)

Ability to work full scheduled shifts in a private, quiet, distraction-free workspace

Job Responsibilities

Handle inbound calls and make outbound follow-ups when necessary

Support patients and providers with prior authorizations, insurance verification, and medication access

Record all interactions with accuracy and attention to detail

Follow HIPAA guidelines and Federal Health Care Program standards

For immediate consideration, please send an UPDATED resume to :

khari.riles@remx.com

(Subject line : REMOTE TX CSR POSITION)

Put your call center experience to work in a role that makes a difference. Apply today to support patients and providers in the pharmaceutical space.