Medical Assistant II - Outpatient OB / GYN Clinic

Job Description

We're searching for a PRN Medical Assistant II Outpatient OB / GYN Clinic in the North Austin, TX area- someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service, assist in the coordination of flow and provider schedules to effectively manage patient care.

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Think you've got what it takes?

Job Duties & Responsibilities

• Demonstrate positive and effective interpersonal skills, communication, and customer service skills
• Welcome and interact with all patients, families, and visitors in a professional, timely, age appropriate, and culturally sensitive manner
• Respond to customer questions with prompt information and / or service related to appointment status, wait time, or unanticipated problems
• Communicate with patient, staff, and providers regarding patient arrivals, delays, and clinic processes
• Proactively approach dissatisfied customers and implements customer service recovery measures
• Facilitate the appointment check-in procedure
• Collaborate with clinic staff to ensure efficient patient flow
• Provide high quality, cost-effective patient care in collaboration with clinicians and in conjunction with the patient / family
• Complete check out for patients and families
• Facilitate patient flow as the scheduling master for the clinic

Skills & Requirements

Required Licenses / Certifications (Only one required from the list below)

About Us

Texas Children's presence in Austin helps support a pediatric population of more than half a million and keeps kids healthy and happy from birth to adulthood. Texas Children's first health care location in Austin, Texas Children's Urgent Care West Gate, opened in March 2018, providing high quality pediatric-focused care after hours and on weekends. There are now more than 15 Texas Children's Pediatric primary care practices in the greater Austin area providing full-service family care including routine childhood immunizations, well visits, and sick care. Our Specialty Care Center in Austin includes a multidisciplinary group of pediatric specialists committed to providing comprehensive care across a wide spectrum of services. Texas Children's Hospital North Austin, is our new state-of-the-art facility providing world-class pediatric and maternal care to Austin families.

To join our community of more than 15,000 dedicated team members, visit texaschildrenspeople.org.

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State / Province or Local status unrelated to the performance of the work involved.