Case Management Assistant

A company is looking for a Case Management Assistant - Referrals.

Key Responsibilities

Set up members within the case management system and process all referrals within 24 hours of receipt

Assist with incoming calls and monitor dedicated referral emails for new referrals and correspondence

Identify trends in referral patterns and communicate them with management

Required Qualifications

High school diploma or GED required; medical or managed care background preferred

Minimum of one year of experience in a medical or managed care environment preferred

Knowledge of medical terminology and referral criteria

Proficient in using computer systems, including Microsoft Word and Excel

Ability to maintain confidentiality and adhere to HIPAA regulations