Talent.com
Director of Customer Experience

Director of Customer Experience

VirtualVocationsHumble, Texas, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Director of Customer Experience.

Key Responsibilities

Lead and grow a high-performing team across Onboarding, Support, Customer Success, and Ongoing Services

Build and execute a customer experience strategy that increases retention and drives upsells

Own renewal and upsell revenue targets while managing the full customer experience budget

Required Qualifications

7+ years leading customer-facing functions in enterprise or mid-market B2B SaaS

Experience with complex onboarding processes and multi-module enterprise software

Proven success driving customer outcomes across onboarding, support, and customer success

Track record of building high-performing teams and scaling customer organizations

Data-driven approach; comfortable using metrics and KPIs to drive performance

serp_jobs.job_alerts.create_a_job

Director Of Customer Experience • Humble, Texas, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

Home DepotSeabrook, TX, US
serp_jobs.job_card.full_time
With a career at The Home Depot, you can be yourself and also be part of something bigger.Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of stor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

PriceEasy AIHouston, TX, United States
serp_jobs.job_card.full_time
SaaS company transforming the way fuel and convenience retailers manage pricing, location intelligence, and in-store profitability. Our cutting-edge platform delivers AI-powered insights to help ret...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer experience manager

Customer experience manager

MichaelsSpring, TX, US
serp_jobs.job_card.full_time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Store Operations, Customer Experience Lead

Store Operations, Customer Experience Lead

Tailored BrandsHouston, TX, US
serp_jobs.job_card.full_time
Store Operations Customer Experience Lead.As a Store Operations Customer Experience Lead you will focus on creating and sustaining processes to foster a store environment of operational excellence ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
PT Customer Experience Manager

PT Customer Experience Manager

MichaelsPearland, TX, US
serp_jobs.job_card.full_time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Experience Manager

Customer Experience Manager

Five BelowRichmond, TX, US
serp_jobs.job_card.full_time
At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Experience Lead

Customer Experience Lead

Clover HealthHouston, TX, US
serp_jobs.job_card.full_time
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors. We prioritize preventive care while leveraging data and techn...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

MichaelsHumble, TX, US
serp_jobs.job_card.full_time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Sr. Director of Revenue Operations - Customer Success

Sr. Director of Revenue Operations - Customer Success

Raptor TechnologiesHouston, TX, US
serp_jobs.job_card.full_time
Founded in 2002, Raptor has partnered with more than.K-12 US school districts, to provide integrated visitor, volunteer, attendance, dismissal, emergency management, and safeguarding software and s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Experience Manager - Full Time

Customer Experience Manager - Full Time

MichaelsMissouri City, TX, US
serp_jobs.job_card.full_time
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Full Time Customer Experience Manager

Full Time Customer Experience Manager

MichaelsKaty, TX, US
serp_jobs.job_card.full_time
Store - HSTN-KATY / NORTH, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Experience Manager FT

Customer Experience Manager FT

MichaelsHouston, TX, US
serp_jobs.job_card.full_time +1
Store - HSTN-BUNKER HILL, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Manager - FT

Customer Experience Manager - FT

MichaelsCypress, TX, US
serp_jobs.job_card.full_time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director, Customer Experience - Medicare Advantage

Director, Customer Experience - Medicare Advantage

Clover HealthHouston, TX, US
serp_jobs.job_card.full_time
Director, Customer Experience - Medicare Advantage.At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors.We priorit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Experience Manager PT

Customer Experience Manager PT

MichaelsWebster, TX, US
serp_jobs.job_card.full_time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
User Experience Manager

User Experience Manager

SupplyHouseHouston, TX, US
serp_jobs.job_card.full_time
At SupplyHouse.Led by our core values of G < / strong...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director, Consumer Experience Design

Director, Consumer Experience Design

Memorial HermannHouston, TX, US
serp_jobs.job_card.full_time
Director Of Consumer Experience Design.At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our communi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Manager Full Time

Customer Experience Manager Full Time

MichaelsSugar Land, TX, US
serp_jobs.job_card.full_time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager Customer Experience

Senior Manager Customer Experience

Service Corporation InternationalHouston, TX, US
serp_jobs.job_card.full_time
Senior Manager Customer Experience.The Senior Manager Customer Experience is responsible for implementing and optimizing customer experience strategies across platforms, products, and departments.T...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
FT customer experience manager

FT customer experience manager

MichaelsBaytown, TX, US
serp_jobs.job_card.full_time +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days