Senior Records Associate
Williams Lea is hiring for a Records Associate to work 1st shift! The candidate for this Records Associate position will be responsible for delivering exceptional customer service to our clients within a corporate law firm environment. Work requirements include file creation, labeling, retrievals, transfers, destruction, tracking and also document scanning. This position requires regular professional written and verbal communication with our clients, other departments and vendors. Coordination of records scanning and retrieval projects with other departments and external vendors is also required for this position. Good working skills in Microsoft Word, Excel, Outlook, Adobe PDF, eDocs DM and LegalKey are essential for this position.
Job Responsibilities :
- Following all established internal Records procedures
- Creation of new files and revision of existing files
- Data entry into the records management database
- Adhering to document retention policies
- Labeling, moving and shelving files
- Follow-up on checked-out files as needed
- Process and file incoming records under their respective client matters
- Participate in diverse ongoing Records projects regularly
- Coordinate and track scanning projects between Records and other departments
- Daily scanning of documents using computer desktop scanners and Adobe PDF
- PDF quality control, profiling and saving to the Document Management System
- Using a handheld barcode scanner to track the location and movement of internal files
- Track and retrieve files from internal or external locations as needed for client requests
- Processing inactive and closed files in preparation for transfer to off-site storage
- Work with offsite storage vendors on retrieval / storage of files via web interface or phone
- Routing and tracking of locked shred bins managed by Records for the firm's NY office
- Maintaining daily productivity tracking logs of all department activities and projects
- Research of client and matter information in various firm databases as needed
- Working on any other reasonable request for Records related assistance
- Maintaining the highest levels of confidentiality of all firm records and files
Qualifications :
High school diploma or equivalent, college degree preferredPrior legal records experience requiredExcellent attention to detail and strong consistent task focusProfessional, effective written and oral communication skillsExcellent interpersonal and teamwork skillsEffectively complete tasks without constant supervisionAbility to multi-task and meet multiple deadlinesIntermediate Windows 10 based computer skills requiredGood working skills in Microsoft Word, Excel and Outlook requiredLegalKey and eDocs DM experience requiredDocument scanning and Adobe PDF toolset experience preferredAbility to handle sensitive and / or confidential materials requiredCapacity and willingness to climb short ladders / step stoolsMust be able to lift up to 50 lbs. and push carts full of files on a regular basisAble to load, push, and unload carts of boxes or files as neededCapable of understanding client inquiries and providing effective responses