Field Service Technician

Job Description

Job Description

Description :

International Drilling Equipment (IDE) is an OEM dealer of Foundation Drilling Equipment and accessories, looking for a Field Service Technician to join our team. IDE’s territory includes locations within the United States and Canada.

Job Description :

Be responsible for the safe and effective repair of machine components in the shop and field, at high levels of quality. This individual must work independently of direct supervision in a field environment. The individual in this position should be personable, a problem solver, reliable, ethical, and able to adapt to all the challenges around them - customers, suppliers, colleagues, manufacturers, weather, and other conditions.

Role and Responsibilities will include but are not limited to :

• Must be fully committed to working safely as well as fully committed to preventing damage to the environment.
• Must possess and maintain your own set of tools.
• Responsible for diagnostics, preventative maintenance, modifications, and repair on all makes of drilling equipment and other equipment in the shop and in field environments.
• Able to read, understand, and interpret operating manuals, parts manuals, and schematics.
• Plan methods and sequence of performing activities assigned.
• Ensure all activities are completed as assigned.
• Prepare proper daily records and documentation of actions taken.
• Ensure the cosmetic appearance of equipment upon completion as required.
• Ensure all parts and materials not used are returned as per guidelines.
• Ensure all records kept are legible and in compliance with established methods.
• Maintain and care for shop tools, equipment, and vehicles.
• Communicate with others professionally.
• Enforces all policies and procedures as specified in the company manuals.
• Maintains high employee morale.
• Maintains excellent customer and employee relations.
• Possess and maintain a clean driver's license and has or can acquire a U.S. Passport.
• Must be available at a moment’s notice to respond to IDE and customer needs.
• This position requires up to 80% travel annually.

Health / Safety / Environmental :

Benefits :

Requirements :

Education / Training / Experience :