Customer Support, Collections - Indianapolis, IN [80113]

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking for a Collection Specialist for a hybrid opportunity based in Indianapolis, IN. This role offers a salary of $41,600 along with full benefits and a fun office culture!

Join our client's team as a Collection Specialist, where you'll play a pivotal role in recovering losses from assigned accounts. Your expertise will help manage and resolve delinquent accounts, ensuring a positive impact on our client's financial health. You'll work on-site 3-4 days per week as part of a hybrid schedule.

There is no application deadline for this role.

Responsibilities :

• Oversee a portfolio of delinquent accounts, initiating contact with debtors via phone, email, and written communication.
• Discuss outstanding debts, explore payment options, and negotiate effective payment arrangements.
• Maintain detailed records of all collection activities, ensuring compliance with client standards and federal regulations.
• Deliver exceptional customer service by addressing debtor inquiries, providing accurate information, and resolving concerns.
• Employ skip tracing techniques to locate debtors with outdated contact information.

Qualifications :

Nice to have :

Perks & Benefits :

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.