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IT Systems Engineer (Palo Alto)

IT Systems Engineer (Palo Alto)

XaiPalo Alto, CA, United States
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IT Systems Engineer

We're looking for a talented and experienced IT Systems Engineer to join our team and help us build and maintain a robust infrastructure.

Who We Are :

The IT Systems Team at manages a dynamic and evolving virtual infrastructure that provides secure, high-performance, and reliable corporate resources for business-critical users and applications. This role focuses on building, deploying, and managing internal Windows and Linux infrastructure while collaborating with other teams to develop scalable solutions.

What You'll Do :

In this role, you'll be responsible for managing and optimizing Linux and Windows based infrastructure to ensure reliability and performance. You'll work closely with cross-functional teams to implement best practices and enhance system efficiency. Your role will include :

  • Building, managing, and supporting complex application stacks on Windows and Linux Servers.
  • Providing Windows and Linux troubleshooting and technical support.
  • Deploy, configure and support VMware technologies, including vCenter, ESX and Horizon.
  • Use Puppet Enterprise to automate and manage configurations.
  • Working with other engineering teams and third-party vendors to implement scalable solutions.
  • Ensuring compliance by collaborating with internal audit and compliance teams.
  • Developing and maintaining standard operating procedures.
  • Participating in a 24 / 7 on-call support rotation.
  • Managing and monitoring all installed Windows and Linux systems and infrastructure.
  • Installing, configuring, testing, and maintaining operating systems and system management tools.
  • Proactively ensuring high levels of system availability and reliability.
  • Monitoring and optimizing application performance, identifying bottlenecks, and collaborating with developers to implement solutions.
  • Writing and maintaining custom scripts to improve system efficiency and automation.

Who You Are :

You are a highly skilled IT Systems Engineer with a deep understanding of infrastructure management and automation. You thrive in a collaborative and fast-paced environment, leveraging your expertise to enhance system performance and reliability. The ideal candidate will also have :

  • 3 to 5 years of experience in the following :
  • Systems Engineering for Corporate Infrastructure.
  • Managing large-scale Windows and Linux server environments.
  • Virtualization at scale.
  • Configuration Management.
  • Managing scalable storage solutions, preferably NetApp.
  • Developing and maintaining performance metrics for systems.
  • Strong understanding of Puppet Enterprise and Puppet Open Source.
  • Strong understanding of basic networking concepts.
  • Proficient with using Puppet to automate and manage configurations.
  • Experience with NetApp storage arrays.
  • Ability to translate business needs into technical solutions.
  • Outstanding analytical and problem-solving skills.
  • Strong written and verbal communication skills.
  • Experience writing technical design documents and maintaining documentation.
  • Familiarity with working in a source-controlled environment.
  • Proficiency in scripting languages such as Bash, Python, or Perl.
  • Experience with VMware services, including VMware data center virtualization and VMware Horizon.
  • At , our small but fast-paced team values innovation and creativity. You'll have the opportunity to make a significant impact on the future of and our aspiration to build the Everything App. If you thrive in a dynamic, high-growth tech environment and relish the opportunity to collaborate with passionate, driven over-achievers, your career with us here at will be both exhilarating and fulfilling.

    Annual Salary Range $162,000 - $226,000

    Benefits

    Base salary is just one part of our total rewards package at , which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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    System Engineer Alto • Palo Alto, CA, United States

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