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Technical Sales Consultant
Technical Sales ConsultantHometree Marketplace Limited • Fife, WA, US
Technical Sales Consultant

Technical Sales Consultant

Hometree Marketplace Limited • Fife, WA, US
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Salary : Base salary £30k to £40k pa depending on experience. OTE £50k to £65k (uncapped)

Role type : Permanent, Full Time.

Location : Following a period of office-based training and learning the post offers flexible working, but with an expectation to be in the office once a week. Site visits as needed.

Reporting to : Sales Director

About IMS :

At IMS Heat Pumps, we're more than just a business; we're a family and friends team with a shared history of collaboration. With offices in Perth and Sheffield, we united our expertise to establish IMS Heat Pumps Limited in 1997. Our mission is to provide top-notch design, installation, commissioning, service, and maintenance of Ground and Air Source Heat Pumps. Join us if you're eager to work with a close-knit, experienced team, contribute to a pioneer in renewable energy, and be part of a business that combines professional excellence with a warm, inclusive atmosphere.

The Role :

You'll be at the forefront of our sales function, guiding customers through their home energy transition. You'll convert inbound inquiries, proactively follow up on leads, and design technical solutions that meet customer needs while exceeding expectations. You'll also play a key role in maintaining high compliance standards and identifying new business opportunities.

This is a hands-on, commercially focused position suited to ambitious individuals who are confident in both customer engagement and technical sales.

Key Responsibilities :

  • Lead Engagement : Respond to and qualify inbound sales calls, emails, and online inquiries—guiding prospects through the sales pipeline.
  • Follow-Up & Conversion : Actively follow up on quotes and leads, identifying decision-makers, understanding their needs, and closing deals.
  • Customer Support : Handle queries and complaints professionally to maintain high levels of satisfaction and trust.
  • Solution Design : Create MCS-compliant designs for heat pumps and underfloor heating systems using industry-approved tools and schematics.
  • Compliance & Standards : Ensure all sales activity meets MCS and consumer code requirements.
  • Business Development : Nurture repeat business, build new relationships with developers and contractors, and spot opportunities for growth.
  • CRM & Reporting : Maintain accurate, up-to-date records in our CRM and provide insights on performance.
  • Industry Presence : Represent Geowarmth at trade shows and deliver CPD presentations to partners and stakeholders.
  • Team Collaboration : Share insights, contribute to process improvements, and support wider sales and operational objectives.

What We're Looking For :

  • Industry Knowledge : Strong understanding of domestic heating systems, particularly heat pumps.
  • Technical Skills : Proficient in MCS 3005, NIBE DIM, and heat loss calculations.
  • Sales Experience : Demonstrated success in a sales role, preferably in technical or energy-based sectors.
  • CRM Fluency : Confident in using CRM systems to manage pipelines and forecast accurately.
  • Safety-Focused : Commitment to safe working practices and regulatory compliance.
  • Professional Presence : Positive, articulate, and customer-oriented in all interactions.
  • Driven & Independent : Highly self-motivated, capable of working autonomously and managing multiple priorities.
  • Team Player : Willing to collaborate, communicate openly, and support a growing team.
  • Our Recruitment Process :

  • Initial Call : Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins)
  • Skills-Based Interview : Engage in a detailed discussion about your past experiences with our Head of Sales (45 minutes)
  • Final Interview : Final Interview with IMS Managing Director (1 hour- In person).
  • Perks of the job :

  • 25 days annual leave plus bank Holidays.
  • Company Pension.
  • Learning & Development opportunities.
  • Staff days out & social evenings.
  • Excellent work-life balance.
  • About Hometree

    Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption.

    We operate across three dynamic divisions :

    Financial Services : Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.

    Energy Services : Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions.

    Home Services : Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.

    At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.

    Key Achievements

  • ?? £85m+ Capital Raised - We've raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs
  • 5 Acquisitions

  • We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen).
  • 100k Homes Covered

  • We cover over one hundred thousand homes across the UK
  • 280+ Employees

  • We have over 280 passionate employees transforming the industry across the Group, one home at a time
  • Equal Opportunity Employer

    At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work.

    We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

    J-18808-Ljbffr

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    Technical Consultant • Fife, WA, US

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