Please note : resume is required for this position.
Pay Rate : $46,800 starting salary
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage assigned applications (at multiple Treasure Island and Prairie Island locations) including installation, implementation, documentation, maintaining, supporting and troubleshooting
- Conduct testing on systems and document results
- Collaborate with other IT staff and vendors to provide support
- Create, monitor and process user requests following established procedures
- Assist and mentor help desk staff and ensure help desk coverage
- Assist Applications Systems Analyst II with the formulation of project plans and management of small projects
- Assist in troubleshooting spreadsheets, databases and other office productivity tools
- Create and manage processes to ensure software reliability, security and adequate backup
- Provide independent and responsive on call services 24 / 7, as needed, and provide emergency support of computer systems when required
- Assist with user training
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required :
2-year degree in IT or related field and 1 year equivalent application support experience or equivalent combination of education and experience1- year proven experience working with relational databasesPreferred :
Programming experience (SQL)Reporting Services use and report development experienceSkills
Required :
Accurate and detail-orientedHighly organized and ability to adapt quickly to changing prioritiesAdvanced computer skills including software and software-related toolsAdvanced computer skills Microsoft Office applications and Windows environmentsExcellent written, verbal and interpersonal communication skillsExcellent problem solving skillsProject management skillsAbilities
Required :
Ability to manage time, tasks and priorities in an efficient mannerAbility to follow established dress code policies and practice good personal hygieneAbility to interact with guests, coworkers and management in a professional and courteous mannerAbility to speak in a clear, concise and pleasant voicePHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional walking and standingMust be able to push, pull and grasp objects occasionallyMust have the ability to independently lift 25+ pounds occasionallyMust be able to perform repetitive hand and wrist motionsWORKING ENVIRONMENT
Work is performed primarily in the administration building but may include going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke, and outdoors for guest or team member eventsMust be willing to work a flexible schedule including all shifts, weekends and holidaysExtensive computer use