Solution Architect

As Solution Architect, you will be part of KNOREX’s exciting expansion into new markets. We are looking for an energetic, high output, customer centric and results and solutions-oriented candidate with excellent communication skills and the ability to thrive in a fast-paced cross-functional team environment.

Roles and Responsibilities

• Support the sales team by serving as a technical solution expert in client meetings and calls
• Overseeing the XPO platform evaluation stage of the sales process, working closely with all stakeholders as the key technical advisor and product advocate to prospective clients
• Develop and deliver technical sales presentations and product demonstrations
• Communicate relevant products new features and capabilities as they become available, and ensure successful deployment with clients
• Articulate technology and solution positioning to both technical and non-technical audiences and establish strong customer relationships throughout the pre-sales and post-sales process
• Prepare responses to RFIs and / or RFPs
• Compile customer requirements and develop use-cases to increase sales from existing accounts strategically
• Conduct client training or knowledge transfer
• Evangelize XPO product to prospects and audience during presentations and events
• A strong sense of urgency and commitment to get the job done quickly and with high quality
• Communicate product features and updates to Product Management
• Safeguard of confidential information within Knorex as well as information entrusted to us by external parties

Requirements

Skill Sets

We are an equal opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.