Talent.com
serp_jobs.error_messages.no_longer_accepting
General Manager (Baltimore)

General Manager (Baltimore)

BJ's Wholesale ClubBaltimore, MD, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, were committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJs

BJs pays weekly

Eligible for free BJ's Inner Circle and Supplemental membership(s)

Generous time off programs to support busy lifestyles

o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

Benefit plans for your changing needs

o Three medical plans

  • , Health Savings Account (HSA), two dental plans, vision plan, flexible spending
  • ? 401(k) plan with company match (must be at least 18 years old)
  • eligibility requirements vary by position
  • medical plans vary by location

Working closely with the Club Manager, the Assistant Club Manager in Training (AMIT) is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage. The AMIT role prepares individuals to assume one of three Assistant Club Manager positions : Merchandising, Perishables, or Member Experience. The trainee will receive focused development and experience aligned to their designated track and will ultimately oversee the corresponding departments. Ensures consistent execution of policies and procedures, a positive member service experience, Grand Opening Look Daily (GOLD) standard club conditions, and provides overall leadership and direction within the club.

A key function of the AMIT role is the ability to develop talent, display leadership, and deliver results consistently. The AMIT leads audit compliance efforts, drives collaboration with Business Partners (BPs), and oversees onboarding, certification, and training to ensure food safety and operational excellence.

This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid ServSafe Food Safety Certification is required and must be maintained in good standing. May require yearly certification for a forklift license. In Florida, this role must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight. BJs covers any applicable cost associated and training.

Leadership Responsibilities

  • Know the business : Exhibit strong business acumen through strategic thinking and data-driven decision-making.
  • Lead through change : Model leadership competencies and act as a champion for growth.
  • Communicate effectively : Provide teams with the information, direction, and support needed to succeed.
  • Build high-performing teams : Foster collaboration, provide clear direction, and hold team members accountable.
  • Deliver results : Set clear expectations, follow up consistently, and drive execution.
  • Develops Talent & Team : Consistently fosters a culture of growth by actively developing team members through collaboration, coaching, and empowerment. Encourages continuous learning and creates opportunities for others to succeed.
  • Display Leadership : Demonstrates strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively. Builds inclusive relationships that support a collaborative and respectful team environment.

    • Team Member Engagement

  • Teach, coach, & lead : Support team development through training, feedback, and on-the-job coaching. Ensuring learning takes place in the flow of work.
  • Drive values-based culture : Promote strategic thinking, ethical decision-making, and inclusion.
  • Create a safe and collaborative environment : Foster open communication and team trust.
  • Recognize and retain top talent : Celebrate achievements and focus on career growth.

    • Member Experience

  • Guarantee service excellence : Ensure GOLD Member Standards are met : Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean.
  • Monitor engagement levels : Observe Member engagement and department execution to ensure premium shopping experience.
  • Resolve concerns : Support team in resolving Member issues and delivering satisfaction.

    • Consistently Run Great Clubs with Great Standards

  • Maintain Club Standards : Consistently Delivering GOLD Standards in your club.
  • Raising The Bar : Ensuring club is at plan or better for all Bottom Quartile core KPIs relevant to role.

    • Achieve Financial Performance

  • Cost Discipline : Meet or Exceed Labor and Supply Plans for your club.
  • Drive Performance and Profitability : Using reporting to identify trends and areas of opportunity.
  • Understanding The Business : Acquire a deep knowledge of key metrics and reporting for total club and department performance.

    • Major Tasks, Responsibilities, and Key Accountabilities

  • Provide Strategic Department Leadership : Partner with the Club Manager and other leaders to oversee daily operations across assigned departments (Merchandising, Perishables, or Member Experience), emphasizing business acumen, accountability, team engagement, and flawless execution of club standards.
  • Recruit, Hire, and Onboard Team Members : Manage the full hiring process for assigned departments, including interviewing and staffing decisions, onboarding, and certification to ensure confident and capable team members.
  • Oversee Labor Planning and Scheduling : Create and manage effective labor schedules aligned with business trends, sales patterns, and budgetary targets. Adjust coverage as needed to support operational demands.
  • Drive Sales, Inventory Control, and Shrink Management : Lead execution of key operational processes to ensure in-stock conditions, minimize shrink, and drive sales performance through accurate inventory management and product availability.
  • Champion Member Experience Standards : Model and enforce GAA (Greet, Anticipate, Appreciate), Grand Opening Look Daily (GOLD), and LAST (Listen, Apologize, Solve, Thank) service standards across departments.
  • Execute Operational Readiness : Uphold close to open standards to ensure all departments are clean, stocked, safe, and ready for business at the start of each day.
  • Lead Department Talent Management : Conduct performance reviews, mentor future leaders, and make informed decisions on promotions, merit increases, and transfers. Support formal development programs and succession planning.
  • Utilize Tools and Reporting for Decision-Making : Use club-specific tools (e. g., production planning tools, NAFS, scorecards, scheduling systems, reporting dashboards) to identify opportunities and drive results.
  • Ensure Compliance and Safety : Enforce policies and procedures including food safety, sanitation, OSHA, RIST, and cold chain compliance. Lead internal / external audits and resolve operational issues with minimal escalation.
  • Support Special Initiatives and Transitions : Plan and execute merchandising transitions, seasonal sets, high-value space resets, and special projects as needed in coordination with club and regional leadership.
  • Maintain Equipment and Facilities : Monitor and escalate equipment issues promptly to ensure uninterrupted operations across assigned areas.
  • Perform Cross-Functional Support as Needed : Provide leadership support across Merchandising, Perishables, and Frontline departments at the Club Managers discretion.
  • Utilize BJs MY WORK System : Execute daily tasks and initiatives assigned via BJs internal systems to support club compliance and performance.
  • Operate Equipment Safely (as required) : If assigned, operate forklifts in accordance with safety protocols and training requirements.
  • Maintain regular, predictable, full attendance : Demonstrate consistent presence as an essential function of the role to support execution and leadership coverage.

    • Qualifications

  • 4+ years of experience as a retail store, supermarket, or warehouse operations manager required.
  • A strong drive for results and solid work ethic is required. Must be honest, straight-forward and committed to providing high levels of service to members.
  • Excellent communication skills required. Must be able to lead and motivate a large team.
  • Solid understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution required.
  • Demonstrated leadership capabilities, including managing / supervising cross-functional teams, training team members, and driving and communicating results.
  • Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures required.
  • Completion of company training program preferred.
  • High school diploma and / or college degree preferred.
  • Basic computer knowledge (MS Word, MS Excel, Email) required.
  • Must be able to obtain and maintain Servsafe certification.
  • Forklift operator required.
  • Open shift availability required.
  • At least 18 years of age.

    • Job Conditions

  • Frequent movement on hard surfaces and occasional bending, pulling, and reaching.

    • Regular lifting of up to 30 pou

    serp_jobs.job_alerts.create_a_job

    General Manager • Baltimore, MD, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Restaurant General Manager - DC

    Restaurant General Manager - DC

    Butler HospitalityWashington, DC, US
    serp_jobs.job_card.full_time
    Butler Hospitality operates the Food and Beverage Departments within our partner hotels throughout the USA, great locations and conveniently located! We are looking for talented.Health, Dental bene...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager(04743) - 1012 Baltimore st.,

    General Manager(04743) - 1012 Baltimore st.,

    Domino's PizzaHanover, PA, US
    serp_jobs.job_card.full_time
    You get up in the morning and you make sure everyone else in the house is doing what they need to do.Then you go to work and you make sure that everyone there is doing what they need to do, even yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager of Concessions

    General Manager of Concessions

    Levy SectorWashington, DC, US
    serp_jobs.job_card.full_time
    This Role is Located at Audi Field Stadium.Different perspectives make us better.Were committed to creating an equal opportunity and fair treatment environment, where learning and growing together ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Choice Hotels International, Inc.Washington, DC, United States
    serp_jobs.job_card.full_time
    Choice Hotels International, Inc (NYSE : CHH) is one of the largest lodging franchisors in the world.A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    STORE MANAGER in BALTIMORE, MARYLAND

    STORE MANAGER in BALTIMORE, MARYLAND

    Dollar GeneralBaltimore, MD, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    General Manager

    General Manager

    Wendy'sBethesda, MD, US
    serp_jobs.job_card.full_time
    Ever consider running a multi-million dollar business? Wendy's is looking for qualified General Managers to do just that! Wendy's knows that people are its greatest asset; therefore, we strive to m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    General Manager, US (Washington DC)

    General Manager, US (Washington DC)

    Berry Bros. & Rudd LtdWashington, DC, United States
    serp_jobs.job_card.full_time
    Managing Director International & Auctions.Head of Private Client Accounts.Indirect day to day management of wider local team including Marketing, Finance & Operations, working within a matrix stru...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant General Manager

    Restaurant General Manager

    Pizza HutCollege Park, MD, US
    serp_jobs.job_card.full_time
    BALTIMORE AVE, College Park, MD ID#8b697a5a-49d5-4784-8bd6-ab4801029ebf.That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with sm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager 3 - Food

    General Manager 3 - Food

    SodexoWashington, DC, United States
    serp_jobs.job_card.full_time
    The Good Eating Company (TGEC) is excited to offer a unique opportunity for a.This role is ideal for a hospitality-driven leader who thrives in a fast-paced, customer-focused environment and is pas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Area General Manager

    Area General Manager

    SodexoSilver Spring, MD, US
    serp_jobs.job_card.full_time
    Sodexo Senior Living is seeking a dynamic Area General Manager to lead dining operations at Leisure World, a large 55 and older adult living community located in Silver Spring, MD.This is a unique ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    District Manager (Baltimore)

    District Manager (Baltimore)

    Prime Group Holdings, LLCBaltimore, MD, US
    serp_jobs.job_card.part_time
    Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    General Manager of Concessions

    General Manager of Concessions

    Levy RestaurantsWashington, DC, United States
    serp_jobs.job_card.full_time
    General Manager of Concessions.This Role is Located at Audi Field Stadium.Different perspectives make us better.We’re committed to creating an equal opportunity and fair treatment environment, wher...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    General Manager I - 2928

    General Manager I - 2928

    Jiffy Lube International, Inc.Washington, DC, United States
    serp_jobs.job_card.full_time +1
    General Manager I - 2928 page is loaded## General Manager I - 2928locations : Snohomish, Washingtontime type : Full timeposted on : Posted Todayjob requisition id : JR106024 • •Job Title : • •Genera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    General Manager

    General Manager

    Clubatsnoqualmieridge, MD, United States
    serp_jobs.job_card.full_time
    General Manager page is loaded## General Managerlocations : Montgomery Country Club - Laytonsville, MDtime type : Full timeposted on : Posted Todayjob requisition id : R12325 • •Club Location : • •M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    General Manager of Concessions

    General Manager of Concessions

    Compass GroupWashington, DC, US
    serp_jobs.job_card.full_time
    This role is located at Audi Field Stadium.Different perspectives make us better.We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Manager (Waterworks)

    General Manager (Waterworks)

    MorscoBaltimore, MD, United States
    serp_jobs.job_card.full_time
    General Manager (Waterworks) page is loaded## General Manager (Waterworks)locations : MD - Baltimoretime type : Full timeposted on : Posted 3 Days Agojob requisition id : REQ-14985 • •Who We Are •...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Metz Culinary ManagementWashington, DC, US
    serp_jobs.job_card.full_time
    Food Service Director / General Manager.Location : Washington DC / Government Dining Services.All background checks and clearances must clear prior to employment. We are seeking a stellar Food Service Di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    bartacoWashington, DC, US
    serp_jobs.job_card.full_time
    General Manager Opportunity At Bartaco.At bartaco, food is our passion.We invest in our team because our people are at the heart of what we do. We're committed to creating an atmosphere where team m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Janitorial Area Manager - Baltimore, MD

    Janitorial Area Manager - Baltimore, MD

    Diversified MaintenanceBaltimore, MD, US
    serp_jobs.job_card.full_time
    Janitorial Area Manager - Baltimore, MD.The Janitorial Area Manager is responsible for the overall coordination and supervision of District and Project managers as well as individual sites.The Area...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    General Manager - Eagle's Nest

    General Manager - Eagle's Nest

    Invited ClubsPhoenix, MD, US
    serp_jobs.job_card.full_time
    Locations : 12801 Stone Hill Road, Phoenix, MD, 21131, US.Pay Range : $140,000 - $175,000 plus bonus.Business Unit : Eagle's Nest Country Club.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days