Implementation Consultant - Configuration

Overview

Implementation Consultant - Configuration role at InterScripts, Inc.

InterScripts is an Information Technology business based in Chantilly, VA and established in 2017 providing technology and platform enabled services and solutions. Historically, we have enabled our customers to realize the most value from their technology and resources through our Managed Services, Archival Solution, EHR, ERP, Advisory, Virtual Care, Technology, Application Development, and Cybersecurity services. In addition, InterScripts has substantial experience in providing Technology and Platform Enabled solutions to commercial, public sector, and government entities. We are an ISO 27001, 9001 CMMI 3 and SOC 2 certified organization, signifying our ability to lower the risks for our clients' application modernization efforts, custom development, support, operations, and MSP projects.

Job Description

Job Summary

The primary purpose of this role is to deliver high-quality and high-performing systems to meet customers' business needs.

Specific Duties And Responsibilities

• Module Implementation to meet requirements as specified in the project plan
• Carry out the implementation of solutions following a detailed project plan and by the contracted project scope
• Identify and troubleshoot issues encountered during the implementation of products
• Load the initial database delivered to the client with site-specific information (if applicable)
• Lead system implementation and configuration process
• Design and present formal training courses and knowledge transfer to clients
• Advise clients on ensuring successful solution implementation and systems rollout
• Serve as the client's application expert, ensuring the system setup supports workflow decisions
• Liaise with the client and Project Managers to understand the client's go-live and rollout strategies and ensure the solution meets the client's business needs
• Understand and manage project scope to identify and mitigate implementation risks and impacts
• Deliver advice, guidance, and recommendations on system configuration and implementation best practices
• Identify, analyze, and document client business requirements
• Use domain and application expertise to recommend best practices and influence clients in adopting recommended solutions
• Identify solution gaps and assist in the development of customization or other strategies within the project scope
• Provide system optimization guidance and recommendations
• Reporting / Documentation : Document problem resolutions, issues, and other solutions; provide regular status reports throughout the project lifecycle
• Contribute to the development of consultancy tools and processes that could ease future implementation
• Ensure a systematic approach to providing client practices with quality advice and guidance in optimizing patient care and financial performance, defining and re-engineering processes, and planning new services
• Liaise with internal groups (support, development, methodology) to ensure ongoing improvement of solutions and methodology
• Mentor other associates in the application and domain knowledge, troubleshooting, and consulting skills
• Identify associate knowledge gaps and perform knowledge-sharing activities
• Coach and motivate other associates to improve individual competency and performance

Qualifications

Required Education

Benefits

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