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National Insight Consultant

National Insight Consultant

Becton DickinsonFranklin Lakes, NJ, US
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National Insight Consultant

We are the makers of possible. BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of usfrom design and engineering to the manufacturing and marketing of our billions of MedTech products per yearto look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

We are seeking a full-time, experienced and dynamic National Insight Consultant to join our team. This Insight Consultant will conduct data analysis to drive the adoption and optimization of Medication Management Solutions (MMS) products. The successful candidate will be responsible for data driven insights across the MMS product portfolio, specifically aligned with the top IDN's and must have experience with the Pyxis dispensing platform. The National Insight Consultant will be part of the Clinical Customer Success (CCSO) organization.

Responsibilities :

  • Serves as a consultant to our most strategic customers, providing proactive insights, to achieve clinical, financial and operational outcomes with our Pyxis dispensing products.
  • Maintains deep domain and product expertise in the Pyxis Dispensing suite of products and understands how to use the data to drive operational improvements in hospital pharmacy.
  • Works with the Account Team and Clinical Solutions Consultants in the National Strategic Accounts to improve workflow and optimize the current suite of products.
  • Occasionally travels to customer locations for in-person engagements.
  • Working with internal and external teams to establish support for education and related data analytics activities.
  • Supports the Account Team and Clinical Solutions Consultant to manage, understand, and use data from dispensing products to drive process improvement with the customers and end users in the National Accounts.
  • Provides proactive consulting and insights to internal teams and our customers to improve medication safety and inventory management.
  • Translates success in key performance indicators and other outcomes to value realization with the customer either clinical, operational or financial.
  • Maintains a close working relationship with cross functional account team and service teams.
  • Is consulted by marketing, product managers with marketplace surveillance, customer needs, and future product development.
  • Serves as a subject matter expert to drive internal tool development to support our data analytics and efforts to measure outcomes.

Minimum Requirements :

  • Professional License / Certification : Pharmacist preferred. Pharmacy Technician (RPhT and / or CPhT) may also be considered.
  • Education : Bachelor's Degree
  • Product Knowledge : Must have experience with the Pyxis dispensing platform and software technology.
  • Experience : Three or more years in a healthcare environment with technical systems involvement.
  • Knowledge : Expertise in pharmacy operational workflow.
  • Travel : Ability to travel 25-50% of the time.
  • Preferred Qualifications :

  • Recent, relevant consulting experience
  • Process improvement methodology knowledge
  • Self-starter with passion for data analysis
  • Excellent communication skills
  • Self-directed with independent initiative
  • Ability to influence without authority
  • Excellent presentation skills
  • Strong relationship building and interpersonal skills
  • Ability to interface at all levels of organization (internal and external)
  • Ability to uncover customer needs and translate them into solutions
  • At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

    For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and / or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

    A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

    To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

    Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

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