Role : Culinary Operations Manager, Big Sky
Reports To : Director of Operations, Big Sky
Direct Reports : Buck’s Culinary Team, Tips Up Culinary Team, Block 3 Culinary Team
Current Operations : Bucks, Tips Up, Block 3
Classification : Exempt
Key Relationships : General Managers, Apres Cru, Marketing, HR Lone Mtn. Land
Position Overview :
The Culinary Operations Manager is the hands-on senior leadership position within
the Culinary Department. They are based out of Bucks where they are actively
involved in service, managing the culinary team and also ensuring culinary standards
are met at Block 3 and Tips Up.
They are responsible for continually elevating our culinary operations through,
development of talent, financial acumen, and ensuring consistency in execution.
They must have a pulse on food, labor, development costs and expenses as it pertains
to culinary operations while coaching their teams to do the same.
They work with supporting departments (marketing, finance, accounting,
design / development, operations) to continually evolve and elevate our operations
and offerings, monitoring their impact on the business, while identifying and
providing solutions to new opportunities that present themselves.
As a growing company, they are constantly developing and recruiting great talent
for our current and future needs. In conjunction with operations and HR, they
create training and development programs to aid in the growth and creation of a
community that will improve retention and set our teams up for success.
They place a maniacal focus on food safety and cleanliness in our operations.
Working with our Operations Team, they help monitor and ensure compliance
with all systems and standards to ensure the business thrives on all levels.
The Culinary Operations Manager is an ambassador of our brand, both internally
and externally and is an engaged and active contributor to the overall success of all
of our brands.
Key Responsibilities
- Bring to life the Apres Cru values through every interaction
- Work with Culinary Teams to recruit, interview and develop great talent
- Create and execute overarching culinary training development
program in conjunction with operations
Ensure training materials for culinary are current, relevant, and adhered to in allour restaurants
Is actively involved in the continued development of our teams throughnew restaurant openings, sous chef calls, chef calls, directors calls and
pre-shifts
Develop and nurture a culture of accountability, integrity, hospitality, pride, andteamwork
Provide clear, transparent, honest feedback to the teamBring to life a hospitality-centric vision with our culinary operations teamSupports in the messaging and collection of feedback to / from the restaurantsand translate into action items
Ensure all internal communication to culinary teams is on brandSystems and Operations
Implement / Leverage systems to set teams up for success and achieve financial goalsPlay and active role in the day to day operations of BucksCreate and implement systems to monitor and ensure consistentexecution across all culinary operations
Collaborate with operations, culinary leadership, marketing, and finance toproactively develop and rollout new menu items
Develop recipes, and ensure all menu items are costed out in Craftable prior toimplementation and actively maintain a recipe database and properly mapped
recipes
Work with culinary teams to ensure a constant maniacal focus on cleanlinessand food safety and systems are in place and adhered to on a daily basis
Utilize data to monitor, and project impact of changesUse existing tools to monitor food cost and labor costs and proactivelycapitalize / correct any trends on a weekly and monthly basis
Work within a weekly declining food spend budget to keep spending on trackwith projected business levels
Is responsible for maintaining Food Cost, Labor Cost, DOH and Inventoryoversight at Bucks, Tips Up, Block 3
Evaluate supply chain decisions to ensure best quality / pricing ratio in allmarkets
Work with clients on event menu requests and coordinate with Event salesteam on client needs and menu development
Work with DO, General Managers & Culinary leadership on monthly P&Lassessments from the BOH point of view
Development
Lead and coordinate execution of all culinary projects and events.Serve as the culinary point person on the design, development, critical pathand operations for transitions and seasonal ramp up
Drive culinary / recipe & menu development for events, media, festivals, andother ancillary endeavors
Actively involved in publicity opportunities and community outreachServe as an ambassador of Apres Cru with all vendors, partners, and potentialdevelopment and partnership opportunities
Work closely with design and operations on new restaurant design, smallwareand cap-ex projects
Serve as advanced team planning, coordinating, liaising, and execution onevents and festivals
Additional Skills and Responsibilities :
Excellent communicator, time management, and problem-solving skillsHands-on leader who possesses an ability to adapt and lead changeAnalytical and organizational skills, as well as the ability to define and effectivelysolve a variety of changing situations under stress.
Must possess strong interpersonal skills and the ability to resolve conflictinginterests with the goal of obtaining cooperation.
Passion for exceptional hospitality, food, and beverages.Ability to thrive in a fast-paced, entrepreneurial environment.Self-driven, results-oriented, and possesses a solid track-record of leadinghigh-caliber teams at upscale restaurants.
Flexible work schedule, including working service on holidays, nights andweekends is expected
Travel between restaurants is expectedOccasional travel in and out of the country, and amongst developmentprojects is expected
May be required to lift, carry, push, or pull heavy objects up to 50 lbs.Kneel, bend, or stoop, ascend or descend stairs; be on feet for extendedamounts of time
Working in an environment that may be exposed to hazardous situations andconditions that produce cuts or minor burns
Preferred Experience :
Multi Unit Fine Dining Leadership ExperienceExperience in large scale event executionHas demonstrated ability to grow and build teamsKnowledge and skills in analyzing P&L statements and overall financialperformance
Recipe and Labor CostingKitchen Design and Restaurant OpeningHigh Volume Experience a plusDigital Savvy with above average proficiency in a variety of technology systems,especially Microsoft Office (Word, Excel, Outlook, PowerPoint), G-Suite, Toast
POS, Craftable, OpenTable etc.