Front Desk Team Member – Where Hospitality, Energy, and Excellence Come Together At Elite Sports Clubs, we believe that first and last impressions matter.
The front desk is where it all begins—whether a member is arriving for a workout, a tennis lesson, or a moment of connection, our Front Desk Team Members help make Elite feel like home.
We’re proud to lead with warmth, professionalism, and energy—and we’re looking for a Front Desk Team Member who can bring those values to life every day.
At Elite, we live our core values of Professionalism, Ownership, Team, Quality, and Celebration in everything we do—from how we greet members to how we support each other behind the desk.
This Role :
Your Role on the Team – What You’ll Do Greet members and guests with professionalism, energy, and a smile Check members in and out using our member management system Assist with locker assignments, guest check-ins, and basic reporting Monitor equipment check-out / in and help maintain proper inventory Support club safety and security by remaining alert and aware at the desk Answer phones, take messages, and provide accurate information to members Help create a clean, organized, and welcoming front desk environment Assist with lost & found, daily logs, and communication with other departments Provide helpful, positive service—even during early and busy morning hours What You Bring – Your Strengths A people-first mindset—you enjoy helping others and making them feel welcome Friendly, clear communication (both in person and on the phone) Comfort with technology and basic point-of-sale systems Reliability and punctuality —you show up early, prepared, and ready to lead the day An eye for detail and a proactive approach to tasks A team player attitude—you’re flexible and eager to pitch in when needed Core Qualifications 1+ year of experience in customer service, hospitality, or a front desk setting Ability to remain calm and courteous in a fast-paced environment Available to work 4 :
We live our values every day :
Compensation & Perks Competitive hourly wage Health & Financial :
Front Desk Team Member • Brookfield, WI, US