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Community Outreach Navigator
Community Outreach NavigatorSpectrum Medical Care Center • Phoenix, AZ, US
Community Outreach Navigator

Community Outreach Navigator

Spectrum Medical Care Center • Phoenix, AZ, US
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COMPANY OVERVIEW :

  • Spectrum Medical Care Center is dedicated to providing best-in-class primary and specialty healthcare to LGBTQ+ individuals and those living with HIV / AIDS in Arizona.
  • At Spectrum Medical, we aim to create a welcoming environment for everyone.
  • We encourage patients to “feel good here” by tailoring healthcare to their unique needs.
  • Our services include primary care, gender-affirming care, and HIV and STI testing and treatment.

POSITION OVERVIEW :

  • Community Outreach   Navigator : The Community Outreach Navigator supports Spectrum Medical Care Center’s mission to provide inclusive, affirming sexual health and primary care services.
  • This role is responsible for providing HIV / STI / Hepatitis C testing and education, supporting linkage to care, and promoting prevention services including PrEP, PEP, and DoxyPEP.
  • Outreach Navigators engage with diverse communities through Spectrum’s mobile testing unit, clinic-based services, social media outreach, and community events.
  • They help reduce barriers to care, connect individuals to supportive services, and build awareness of Spectrum’s role in ending the HIV epidemic.

    • KEY RESPONSIBILITIES Community Outreach Navigators are expected to :

  • Facilitate community-Based Testing & Education Ability to complete wellness exams on community members.  (Blood pressure, blood sugar and basic wellness tests.) Perform HIV, STI, and Hepatitis C testing, including venipuncture / phlebotomy for lab specimens.
  • Provide sexual health education and risk-reduction counseling in clinic and community settings.
  • Link individuals to Spectrum services or external providers for primary care, PrEP / PEP, behavioral health, and other supportive services.
  • Document and track testing, referrals, and linkage activities in Spectrum’s systems (EHR / Medsis / other modalities).
  • Maintain up-to-date knowledge on HIV, STIs, PrEP / PEP, DoxyPEP, Hepatitis, and vaccination services.
  • Outreach & Community Engagement Conduct outreach at community events, campuses, nightlife venues, health fairs, and partner locations, including frequent evenings and weekends.
  • Support mobile unit operations for testing, education, and vaccinations.
  • Provide culturally competent, non-judgmental engagement with LGBTQ+, BIPOC, and other priority populations.
  • Participate in social media and digital outreach efforts to increase awareness and engagement.
  • Assist in gathering community feedback and identifying emerging needs.
  • Collaboration & Partnerships Support Spectrum’s presence at community meetings, events, and coalitions.
  • Assist in relationship-building with community organizations to expand outreach and referral networks.
  • Represent Spectrum professionally and support the Outreach Supervisor in recruitment, event planning, and program growth.
  • Data & Reporting Collect and report outreach and test data accurately and on time.
  • Support evaluation of outreach strategies to meet program benchmarks.
  • Maintain confidentiality of all patients and program information.
  • QUALIFICATIONS Minimum Qualifications High School Diploma or equivalent with 1 year of phlebotomy training / experience.
  • Preferred Qualifications Associate or bachelor’s degree in public health, social work, health education, or Medical Assistant Certification.

    • Work Experience Required :

  • Previous experience in community outreach / public health, with direct engagement of diverse populations.

    • Required :

  • Phlebotomy experience (venipuncture for HIV / STI / Hepatitis testing).
  • Experience working with LGBTQ+ communities, people living with HIV, or other underserved populations strongly preferred.
  • Licenses and Certifications Valid Driver’s License (required).
  • HIV testing certification (may be obtained upon hire).
  • CPR / BLS certification (may be obtained upon hire).
  • Required skills, knowledge, and abilities Ability to work evenings and weekends as required.
  • Strong communication skills; comfortable engaging diverse groups and individuals.
  • Understanding of basic STI and HIV terminology and sexual health language.
  • Demonstrated cultural competency and commitment to reducing stigma.
  • Comfortable with public speaking and one-on-one conversations.
  • Ability to work both independently and as part of a team.
  • Bilingual (Spanish / English) preferred but not required.
  • PERSONAL ATTRIBUTES Hungry – We expect everyone to strive for greatness and achievement.
  • Inclusive We create and promote a work environment where EVERYONE can thrive Resilient – We don’t let small setbacks or major adversity stop us from achieving our goals.
  • Empowered – Self motivation is our secret sauce to success.
  • DIVERSITY, EQUITY, & INCLUSION AT SPECTRUM MEDICAL CARE CENTER At Spectrum Medical Care Center, we believe exceptional care begins with an inclusive team.
  • We are committed to building a workplace where every individual regardless of background, identity, or experience feels respected, supported, and empowered to thrive.
  • We celebrate the diversity of our patients, staff, and communities, and we strive to create equitable opportunities for all.
  • Our mission-driven culture values compassion, collaboration, and continuous learning because when every voice is heard, we deliver better care and stronger outcomes.
  • Spectrum Medical Care Center is proud to be an Equal Opportunity Employer.
  • We welcome candidates of all races, ethnicities, genders, ages, abilities, sexual orientations, gender identities, and lived experiences to join us in advancing health and well-being for everyone we serve.    Powered by JazzHR
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