Senior Technical Support

Our Incora Story is really taking off - we'd love you to join us for the journey.

We are currently seeking an exceptional Senior Technical Support member to join our team.

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business

The Senior Technical Support role involves software and hardware setup, configuration, and troubleshooting. This role will evaluate the condition of hardware to determine whether it should be repaired / replaced, as well as coordinate hardware refreshes and moves. The technician will interpret users' requests for assistance, document, and provide support towards resolution. This role strives to facilitate a positive end user experience and to solve issues within the scope of the position, escalating as needed. This position is expected to work with Network Administrators on projects. The technician can conduct and coordinate meetings in management's absence and supports all levels within Incora.

Key Activities :

• Wireless technology, scanners, tablets, and printers
• iOS / Intune builds testing and evaluation
• Security systems, door access, and CCTV
• Telephone policy and administration
• Out-of-warranty schedules and administration for user and operational equipment
• Mobile phone fleet management

About Role :

About You :

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

What Incora can offer you :

Very importantly we want to be with you to help your career take off and become part of the Incora Story.

So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can't wait to hear from you.

We are an Equal Employment Opportunity (EEO) employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Access to certain Company's products, materials, and technical data contained in our facility is restricted under the International Traffic in Arms Regulations (ITAR) to "U.S. Persons," which is defined as U.S. Citizens, lawful permanent residents of the United States, or certain individuals admitted to the U.S. as a refugee or who have been granted asylum; and therefore, employment is limited to applicants who meet this "U.S. Person" requirement. Applicants receiving a conditional offer of employment will be required to provide evidence of their U.S. person status to comply with the ITAR requirements