Manager, Inside Sales - SMB Segment North America (Chicago Office)

Manager, Inside Sales - SMB Segment North America (Chicago Office)

Manager, Inside Sales - SMB Segment North America (Chicago Office)

Introducing Convera

Want to be part of a transformation journey with a company that feels like a start-up but already has a successful business with a significant runway for stronger and faster growth? Are you interested in building a career in Fintech at a place with the ambition and means to become a unique B2B platform that is truly agile-at-scale? Do you want to work somewhere with great people from a wide variety of backgrounds because people are what power our company's success? Then Convera is the place for you!

Convera is the largest non-bank B2B cross-border payments company in the world. We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers helping them capture more value with every transaction. Providing tech-led payment solutions to a broad range of organizations globally, Convera serves customers ranging from small business owners to enterprise treasurers to educational and financial institutions. Delivering solutions ranging from simple currency exchanges to sophisticated cross-border payments platforms and solutions, everything we do is designed to enhance the customer experience and seamlessly power their global commerce needs.

Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

The Role

The manager of the EU Digital business will be responsible for overseeing the daily operations, performance, and development of the inside sales team in North America. This role involves driving new and share-of-wallet targets, optimizing processes, and fostering a high-performance sales culture. The manager will be accountable for achieving sales goals, coaching team members, and ensuring the execution of sales campaigns to generate new business, grow existing book of accounts and reduce churn.

Key Responsibilities

Team Leadership :

• Be a playercoach : Lead, mentor, and motivate a team of 8-10 inside sales representatives to consistently meet or exceed targets.
• Foster a high-performance culture that encourages continuous learning, accountability, and team collaboration.
• Conduct regular one-on-one meetings and performance reviews to provide feedback and set clear performance goals.

Sales Strategy & Execution :

Training & Development :

Performance Monitoring :

Process Improvement :

Executive Communications :

What You Will Need To Succeed

Skills

Key Attributes

Indicated Salary, Bonus & Benefits