Field Service Manager

Field Service Manager

Location : US-IN-Fort Wayne | US-IN-South Bend

Company : Canon U.S.A., Inc.

Overview

About the Role

Canon USA is seeking a Field Service Manager to empower a talented group of technical Digital Service Specialists who service and support Canon's hardware and software technology-based solutions to keep our customers moving forward.

Your Impact

• Oversee a team that services and supports specific business system products and services within a territory and / or an assigned account list, including hardware, document management solutions, and related software.
• Selecting, hiring, training, and developing current and new technical representatives.
• Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction.
• Warehousing process as it relates to merchandise and inventory.
• Development and education of the team as it relates to new technology in an evolving industry.

About You : The Skills & Expertise You Bring

Company Overview

Canon U.S.A., Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions for the United States and Latin America and the Caribbean markets. Canon Inc., the parent company, has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is committed to its Kyosei philosophy of social and environmental responsibility.

For more information about Canon, visit www.usa.canon.com.

What We Offer

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, educational assistance, vacation, and more. A comprehensive list of benefits is available at the Canon Benefits page.

Workstyle

Full-Time On Site – This position requires full-time presence at the assigned office / worksite / territory on your scheduled work days.

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