A company is looking for a Remote Service Advisor who excels in customer service and sales.
Key Responsibilities
Convert inbound and outbound calls into confirmed vehicle service appointments
Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals
Provide VIP white glove customer service to build trust and loyalty with customers
Required Qualifications
Sales Development / Call Center / Inside Sales experience (automotive experience a plus)
Strong phone presence with experience handling high call volumes (75-100+ calls / day)
Ability to influence and close using consultative, trust-based selling techniques
Proficiency with CRM tools and strong organizational skills
Fast and accurate typing (40+ WPM)
Service Advisor • Topeka, Kansas, United States