Supply Chain Specialist

Job Description

Job Description

Company Description

At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’s what drives us :

• People First – We lead with care, connection, and respect.
• Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
• Safety – Built into every move we make.
• Results – High standards. Real outcomes.
• Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role

Job Description

Key Responsibilities

Operations & Execution

Manage daily logistics operations for assigned customers, including planning, shipment updates, delivery exceptions, and auditing large LTL shipments.

Customer Communication & Relationship Management

Serve as the primary contact for customers, providing timely updates, professional support, and proactive issue resolution.

Afterhours Coordination

Submit detailed tickets and ensure thorough handoff of logistics issues to the Afterhours team with all necessary context and documentation.

Billing & Audit

Ensure accurate billing references, resolve discrepancies with the Freight Audit team, and manage unbilled reports for timely invoicing.

Team Support & Collaboration

Assist team members with operational tasks to ensure deadlines are met and customer satisfaction remains high.

Work Environment

This role operates in a fast-paced, team-oriented logistics environment with frequent interaction across internal departments and external customers. The position is primarily desk-based, using logistics platforms and communication tools throughout the day.

Qualifications

Education

Bachelor’s degree in Supply Chain, Logistics, or related field preferred. Equivalent experience considered.

Experience

2+ years in transportation, logistics, or supply chain operations

Proficient with logistics systems, customer portals, and Microsoft Office Suite

Strong organizational, problem-solving, and communication skills

Experience auditing shipments and managing logistics documentation

Ability to work independently and collaboratively

Personality Traits

Detail-oriented and proactive

Strong communicator (verbal and written)

Dependable and customer-focused

Calm under pressure and solution-oriented

Additional Information

Annual Salary :  $50,000

All your information will be kept confidential according to EEO guidelines.