Senior Manager, eCommerce Sub-Same Day Fulfillment...

Senior Manager - Technology Operations

Location : Bentonville, Arkansas ONLY

eComm Omni-Fulfillment Efficiencies and Choices | Walmart US eCommerce

At Walmart, we strive to provide a seamless and efficient shopping experience for our customers, whether they choose to shop online or in-store. The eComm Omni-Fulfillment Efficiencies and Choices team is part of eComm business team and ensures our fulfillment experience & operations drive efficiency, profitability, sustainable growth and great customer experiences.

In this high-visibility leadership role, you will be responsible for optimizing cost efficiencies, improving sub-same day speed and driving strategic growth initiatives across Walmart's omnichannel fulfillment ecosystem. You will analyze business performance, identify growth and cost opportunities, and enhance fulfillment experiences to drive business growth, customer satisfaction, and margin expansion by working on end-to-end propositions.

You will collaborate with a diverse set of stakeholders, including Product, Supply Chain, Finance, Engineering, Store & Fulfillment Operations, Merchandising, and Data Science teams.

The ideal candidate is a data-driven problem solver with strong business acumen who thrives in a fast-paced, highly cross-functional environment and is comfortable navigating ambiguity to define strategies and deliver impact. A background in operational analytics is strongly preferred.

What You'll Do

• Develop and execute a long-term strategy for profitability and growth in Walmart's eCommerce, focusing on improving cost efficiency, fulfillment speed, and customer.
• Analyze key business and operational metrics (e.g., order fulfillment costs, last-mile logistics, customer satisfaction, and inventory efficiency) to drive insights that inform strategic decisions.
• Partner with Supply Chain, Finance, and Product teams to optimize fulfillment costs while maintaining best-in-class customer experience.
• Collaborate with cross-functional teams to implement automation, data science models, and technology solutions that improve operational efficiency.
• Identify opportunities for new revenue streams and cost-reduction initiatives through competitive benchmarking, industry research, and internal data analysis.
• Drive execution of multiple initiatives by developing roadmaps, prioritization frameworks, and business cases for growth-oriented projects.
• Build strong relationships with leadership and stakeholders across Tech, Operations, and Finance to influence key strategic decisions.
• Monitor and refine key KPIs and business metrics, ensuring alignment with Walmart's broader business objectives.
• Communicate strategy, roadmaps and results across a broad set of stakeholders that include partners in other teams and senior leaders.

Preferred Qualifications

Minimum Qualifications

Option 1 : Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.

Option 2 : 7 years' experience in project management, program management, program operations, or related area. 2 years' supervisory experience.

Preferred Qualifications

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.

We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location

2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.