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Partner Success Manager

Partner Success Manager

DiPasquale MooreKansas City, MO, US
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Job Description

Job Description

Job Title : Partner Success Manager

Location : Kansas City

About the Role

As a Partner Success Manager on the Co-Counsel Partnerships team, you will play a critical role in building and nurturing relationships with our legal co-counsel partners. You’ll serve as a strategic liaison, ensuring alignment between our organizational goals and those of our partners. Your work will directly impact the success of our collaborative legal initiatives and drive long-term value for all stakeholders. This person should be an entrepreneurial minded person with an interest in building successful revenue operations.

Key Responsibilities

  • Serve as the primary point of contact for assigned co-counsel partners.
  • Own the process for referrals through our internal system and third-party applications.
  • Develop and execute partner success plans to ensure mutual growth and satisfaction.
  • Collaborate cross-functionally with internal teams to support partner needs and resolve issues.
  • Facilitate onboarding, training, and ongoing engagement for new and existing partners.
  • Identify opportunities to expand partnerships and improve operational efficiency.
  • Analyze partner and operational data to identify trends, risks, and opportunities.
  • Manage and maintain accurate partner data across internal systems and tools to ensure data integrity and accessibility

Required Qualifications

  • Bachelor’s degree from an accredited college or university.
  • Intermediate to Advanced Excel skills
  • 2+ years of experience in partner management, client success, or a related field.
  • Strong interpersonal and communication skills, with the ability to build trust and rapport.
  • Proven ability to manage multiple relationships and projects simultaneously.
  • Analytical mindset with a focus on data-driven decision-making.

    • Preferred Qualifications

  • Experience working in or with legal services, law firms, or professional services.
  • Experience in account management or sales.
  • Familiarity with CRM systems and partner management tools.
  • Ability to thrive in a fast-paced, collaborative environment.

    • Bilingual (English / Spanish) preferred, but not required

    Compensation & Benefits

  • Competitive base salary with bonus eligibility
  • Little to no travel expectation
  • Comprehensive health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and company holidays
  • Professional development opportunities
  • Hybrid work flexibility after proven capability
  • Supportive and collaborative team culture

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    Partner Manager • Kansas City, MO, US

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