Talent.com
Customer Support Team Lead with CJIS Certification

Customer Support Team Lead with CJIS Certification

VirtualVocationsSeattle, Washington, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Support Team Lead to drive operational excellence in customer support.

Key Responsibilities

Lead and coach a team of support agents while fostering a positive team culture

Monitor support queues for optimal case routing and timely responses to meet service level agreements (SLAs)

Oversee daily operations, addressing bottlenecks and ensuring effective resolution of escalated cases

Required Qualifications

2+ years of experience in a customer support lead role with team or queue management success

Deep familiarity with support tools like Zendesk or Salesforce

Operational mindset with skills in process optimization and performance tracking

Experience handling escalated or complex support cases

Commitment to working at least one weekend day per week with on-call coverage as needed

serp_jobs.job_alerts.create_a_job

Lead Customer Support • Seattle, Washington, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Service Desk Administrator

Service Desk Administrator

Corsica Technologies, LLCSeattle, WA, US
serp_jobs.job_card.full_time
LOCATION : Hybrid position in Seattle, WA.Our clients rely on the IT services we provide so they can serve their customers / clients, employ their staff, and add value to their communities.Increasing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Coordinator

Customer Experience Coordinator

MarshallsGig Harbor, WA, US
serp_jobs.job_card.full_time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritize...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Call Center Quality Manager (4764)

Call Center Quality Manager (4764)

Three Saints BayBainbridge Island, WA, US
serp_jobs.job_card.full_time
Eagle Harbor, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Call Center Quality Manager. Position responsibilities include : .Overseeing the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Appointment Coordinators

Service Appointment Coordinators

Haselwood Auto GroupBremerton, WA, US
serp_jobs.job_card.full_time
Service Appointment Coordinators.Service Appointment Coordinators assist in delivering remarkable experiences to our customers and are responsible for scheduling service appointments for customers,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Solutions Consultant

Customer Solutions Consultant

Kenneth Brown AgencyBellevue, WA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
A Career Change That Works for You—No Experience?.Thinking about making a career move but unsure where to start?.Stepping into something new can feel overwhelming, but that’s where we c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Account Executive (focused on Data Center Service Providers)

Enterprise Account Executive (focused on Data Center Service Providers)

MBR PartnersSeattle, WA, US
serp_jobs.job_card.full_time
Our client is one of Europe's fastest-growing companies and provides open-source solutions and offers their own widely adopted Linux-based operating system. They provide licensed enterprise soft...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Lead - Desktop Support Technician

Lead - Desktop Support Technician

TEKsystemsSeattle, WA, United States
serp_jobs.job_card.full_time
This position will be supporting the VDI Project for Medical Campuses in Seattle.This person will be a apart of the overall End User Compute team and will be replacing current hardware that is not...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Technology Support Specialist

Technology Support Specialist

Snohomish County Human ServicesEverett, Washington, United States
serp_jobs.job_card.full_time
Division Human Services Housing & Community Services.Closing Date 10 / 29 / 2025 11 : 59 PM Pacific.Join our Snohomish County Human Services Team!. The Division of Housing and Community Services (HCS) is ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
CS Representative

CS Representative

Premier Performance LLCSilverdale, WA, US
serp_jobs.job_card.full_time
Customer Service Representative.Join our dynamic team in Silverdale, WA, as a Customer Service Representative and play a vital role in delivering exceptional support to our valued customers.This po...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Client Solution Specialist Sr

Client Solution Specialist Sr

PNCBellevue, WA, US
serp_jobs.job_card.full_time +1
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Solutions Associate

Customer Solutions Associate

RandstadSeattle, WA, US
serp_jobs.job_card.full_time
Seattle WA! Our client is seeking a Customer Solutions Associate that will serve as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving ef...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Care Rep

Customer Care Rep

LennarBlack Diamond, WA, US
serp_jobs.job_card.full_time
Customer Care Representative We Are Lennar.Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communiti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Support Representative (CSR)

Customer Support Representative (CSR)

Instep SeattleKirkland, WA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
At Instep, we believe in dreaming big, working hard, and delivering exceptional customer experiences.Our Customer Support Representatives are the backbone of our success, known for their dedication...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Technical Administrative Support Specialist

Technical Administrative Support Specialist

Clearance JobsSeattle, WA, US
serp_jobs.job_card.full_time
Technical Administrative Support Specialist.The Building People delivers integrated solutions that connect technology, buildings, and people to optimize real estate performance, facility operations...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
2026 Customer Experience Operations Co-op

2026 Customer Experience Operations Co-op

TerexBothell, WA, US
serp_jobs.job_card.full_time +1
The Terex Early Talent Program is a strategic initiative designed to identify and develop the future leaders of our global organization. Opportunities include three month internships, six month co-o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Care Operations (SEA)

Customer Care Operations (SEA)

Xpress Global SystemsKent, WA, US
serp_jobs.job_card.full_time
At Xpress Global Systems (XGS), we are Delivering a World of Difference, One Truck Load at a Time.As the EMPLOYER OF CHOICE, we are looking for a hardworking, intelligent person with a relentless d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Coordinator

Customer Experience Coordinator

TJXWoodinville, WA, US
serp_jobs.job_card.full_time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Operations - Analyst, Senior Analyst, Associate Client Service - Parametric

Operations - Analyst, Senior Analyst, Associate Client Service - Parametric

Morgan StanleySeattle, WA, US
serp_jobs.job_card.full_time
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley.We partner with advisors, institutions, and consultants to build portfolios focused on wh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Support Analyst 1

Customer Support Analyst 1

iSpotBellevue, WA, US
serp_jobs.job_card.full_time +2
Immigration / Work Authorization Notice : .At this time, iSpot does not provide visa sponsorship or immigration support for this role. Applicants must already be authorized to work in the United State...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Service Desk Consultant

Service Desk Consultant

Suburban Soul BoutiqueMaple Valley, WA, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
The Service Desk Consultant at Suburban Soul Boutique is an integral part of our customer service team.Our Consultant will serve as the first point of contact for customers – either face to face, o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30